More Turnitin enhancements

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The Turnitin developers have been busy recently, with a number of enhancements now available to users – here’s a summary.

(Incidentally, you will see notifications of all new features if you follow @TurnitinProduct on Twitter).

Improved document resolution

Documents submitted to Turnitin are now displayed in the Feedback Studio as PDFs, rather than PNG image files. This has not changed Feedback Studio functionality at all, but has introduced a marked improvement in the clarity and readability of student papers – so a significant boon for markers.

Easier access to Turnitin classes for iPad App users

The way staff can gain access to Turnitin assignments via the iPad app changed recently and now sends an email to users – see our post Marking using Turnitin on your iPad? Time to update your app.

There are some scenarios in which markers might not be able to access their institutional email on the iPad they are using. To accommodate these users, Turnitin have made it possible to view the required ‘class access URL’ on any device – for details see the Turnitin Release Notes.

Text-Only Similarity Reports

The Feedback Studio is not fully accessible for those who need to use assistive technology, such as a screen reader. The Text-Only version is fully accessible, and access to this version has been improved – there is now a link to the ‘Text-only Report’ at the bottom of the Feedback Studio window.

See this Turnitin Feedback Studio guide for details.

Link to the Text-only Similarity Report

 

Turnitin Community

When you are viewing a Turnitin Assignment Inbox within your Blackboard course, you will now see a link to Community.

Link to the Turnitin Community site
This takes you to a recently launched online space at https://turnitin.forumbee.com where academics and other staff involved with Turnitin can ask questions and share experiences:

The Turnitin Educator Network (TEN) forum connects educators with a shared commitment to academic integrity. Members support one another by sharing learnings to grow as a global network of leaders in education.

It will be interesting to see how this forum develops. It could become a valuable space in which to share good practice, gain inspiration, and make your voice heard about all of the additional features you would dearly love to see added to Turnitin.

 

 

Marking using Turnitin on your iPad? Time to update your app

Turnitin iPad app logoTurnitin have just released a new version of their iPad app: Turnitin Feedback Studio for iOS.

Actually, it’s no longer strictly an iPad app, as you can also install it on your iPhone or iPod Touch – although we don’t recommend marking student essays on a really small screen.

 

 

Existing iPad app users

Important:
Please ensure that you have finished marking and sync’d all downloaded papers before updating your app.

If you are already a user of the app, and have added one or more Blackboard courses to your ‘Class List’ in the app, you can for the time being continue to mark submissions on those courses without updating the app.

However you will need to update to the new version before you can mark work submitted to any other Blackboard courses.

 

What’s New

There is a revised method for connecting up Turnitin assignments in Blackboard to the App.

Instead of generating an Access Code in order to access a Blackboard course via the app, you now request a link to be sent to your email address.

To make use of this link, you must be able to access that email on your iPad.

This process is a more practical solution. It replaces the need to have your iPad to hand when generating the code on your desktop, and then having to type in the long letter code.

For full details of the revised method, please see our updated guidance, (or the instructions on the Turnitin support site.)

The Release Notes also list a number of bug fixes and minor enhancements.

Recent Turnitin changes

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Turnitin – immediate Similarity Reports for up to three resubmissions

Previously, on Turnitin assignments where students were allowed to submit and resubmit drafts up until the due date, if students made a resubmission they had to wait 24 hours for the Similarity Report to generate.

Turnitin have now changed this:

Students can now view their initial Similarity Report, then revise and resubmit their work up to three times, without having to wait 24 hours for an updated report. After three resubmissions have been made, the 24-hour report generation wait time will be restored.
Instantaneous similarity results give students the formative support they need to master paraphrasing and citation conventions efficiently.

https://guides.turnitin.com/01_Manuals_and_Guides/Release_Notes/Turnitin_Release_Notes/Instant_Similarity_Reports_for_up_to_three_resubmissions

 

This feature is, of course, only available if resubmissions are enabled for an assignment i.e. if under Generate Similarity Reports for student submission you have selected Immediately (can overwrite reports until due date).

We have updated our Turnitin user guides for students accordingly.

 

Turnitin iPad app logoTurnitin iPad app

A new release of the iPad app was made available in the Apple app store in January. This includes fixes for bugs which were affecting Rubrics and Grading Forms.

As ever, please ensure that you have finished marking and sync’d all downloaded papers before updating your app.

For information on using the app, see our support page: Turnitin iPad app.

Turnitin Feedback Studio: Save Error

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Update – The issue is now resolved.

 

Here is the information from Turnitin:

 

Turnitin Service Alert

 

Some Turnitin and TurnitinUk users (including those integrated with our service) may have experienced an error when attempting to leave comments through Feedback Studio from Jan 29 1:30 am PST- Feb 03 7:09 PST/Jan 29 9:30 am GMT – Feb 04 3:09 am GMT/Jan 29 8:30 pm AEST – Feb 04 2:09pm AEST. Post resolution, root cause analysis was performed and monitoring / alerting has been put in place to further mitigate the chances of similar technical difficulties from occurring.

 

________________________________________________________________________

 

Original post:

Over the last few days some staff have encountered an intermittent error when attempting to add Quick Marks or comments, using the Turnitin Feedback Studio.

A ‘Save Error’ message is displayed as shown below.

Turnitin 503 error

This issue is affecting users at other institutions, and Turnitin are aware of the problem. At present, Turnitin have not been able to give us an indication of how quickly the error can be resolved.

If you experience this issue, please log a support call  via the IT Self-Service portal.

When doing so, please provide details of

  • the Blackboard course
  • the Turnitin assignment name
  • the Turnitin paper ID for a paper where this occurred
  • what kind of computer are you using – Windows or Mac?
  • which browser are you using?

It is also worth clearing your browser cache – this may not prevent the problem from recurring, but should delay its reappearance.

 

Please note:

If you are simply having trouble viewing or editing previously entered comments and Quick Marks, our recommendation is to switch to the Firefox browser.

However the ‘Save Error’ described above appears to affect all browsers.

 

 

Turnitin Feedback Studio: unable to view or edit Quick Marks

Turnitin logo

Some staff have reported that, when marking student work using Turnitin Feedback Studio

  • they are not able to view previously entered comments or QuickMarks
  • they are not able to open and edit previously entered comments or QuickMarks
  • the Feedback Studio screen freezes.

Turnitin are aware of this, but the intermittent nature of the problem makes a diagnosis difficult.

However Turnitin have said that, as far as they are aware, these issues do not occur in the Mozilla Firefox browser.

Therefore, when marking student work in the Feedback Studio, we recommend that staff use Firefox.

eMarking tips & advice: Turnitin | Blackboard Assignments

This information is relevant to staff involved in marking work online

Over the next few weeks, many staff will be marking work which has been submitted via Blackboard or Turnitin.

To avoid any issues, please consult our E-marking essentials page, which provides essential information for anyone marking coursework and returning feedback to students online.

The page covers all aspects of assessment using Turnitin, Blackboard Assignments, and the Grade Centre:

  1. Preparing to mark online
  2. Marking assignments
  3. Moderation
  4. Releasing feedback and marks to students

 

There’s a few points we’d particularly like to highlight:

EMA Early Adopter Schools (APD & SAGES)

If you are in one of the Early Adopter Schools you will have been provided with specific guidance on e-marking and feedback. That information overrides the generic guidance on our support page.

 

Turnitin

Although you should be able to use Turnitin with all major browsers, advice received from Turnitin engineers and other institutions suggests that Firefox is the most reliable browser to use when providing feedback using the Feedback Studio.

If you do experience any technical issues with Turnitin over the Christmas closure period, you can contact Turnitin Support directly for help.

 

Blackboard Assignments

In January, we will be transitioning to a slightly different interface for providing online feedback on work submitted to a Blackboard assignment. Details can be found in this post on the TEL blog.

Instructors on a course with a Blackboard assignment due in December or early January, should already have been contacted with details of this change and what to do.

 

If you have any queries, please log them via the IT Self-Service portal.