August 2014

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IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening.  Read the rest of this entry »

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By now you should be aware that some major changes are being introduced to IT support arrangements within the University. These changes form part of the Efficiency and Effectiveness Programme which is introducing new ways of working for us all.

This briefing information is intended for all staff and their managers. It summarises how these changes will affect you, and includes a quick guide on how to contact IT staff if you need help or assistance.

Please bring this to the attention of all who are likely to need IT support within your School or Department. Read the rest of this entry »