11:25 12/02/16 Latency issues with UoR websites

This morning a small number of UoR websites were slow to connect to.  Users reported that they could get through to the sites but after a longer wait than usual.  This longer wait would occasionally result in the request timing out and users not getting through to the site.

We have identified and fixed the problem and service is back to normal. We are continuing to monitor the situation and will provide further updates here if there are any.

The effected sites were:

  • Blogs
  • CMS Editor
  • MySQL Database Server
  • Search Facilities
  • Personal Web Pages
  • CMS managed pages at www.reading.ac.uk

Thank you for your patience.  If you want further advice or information please contact the service desk on: 0118 378 6262.