15:00 03/03/16 – Issue with RISIS portal

UPDATE (09:20 04/03/16) The peak in traffic has now subsided and service should be back to normal.

We are receiving some reports that the RISIS portal is running slowly due to increased traffic.  This is resulting in people not being able to login to the site.

The increase in traffic is possibly related to exam timetables being released to students today.

This is affecting these services:

  • RISIS portal
  • Access to the Student Helpdesk
  • Access to the UPP accommodation system

If you are having problems logging onto the site, please try again later when the traffic will likely be lower.


11:55 03/03/2016 Critical issues affecting web services in Meteorology

We are currently experiencing a number of technical issues with the Meteorology web server which is causing disruption to many sites hosted on that server.

We are conscious of the inconvenience this is causing and we are treating it as a priority. A dedicated team is in place to resolve the incident as soon as possible.

IT are working closely with senior management in the department to prioritise affected services to minimise impact.

We apologise for the disruption this is causing.