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Month: April 2016

Day to day activities 29/04/2016

16:00 29/04/16 NEW: Remote systems access system

On Wednesday 4th May, Information Technology in conjunction with the Business Systems Teams in HR and Finance are launching a new service to provide remote access to services that areContinue reading 16:00 29/04/16 NEW: Remote systems access system

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Services 22/04/201625/04/2016

15:55 22/04/16 Eduroam certificate change

We have had to make some changes to the Eduroam security certificate this afternoon in order to maintain service availability. Unfortunately, this can potentially cause some problems with devices runningContinue reading 15:55 22/04/16 Eduroam certificate change

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Day to day activities 21/04/201622/04/2016

11:45 21/04/16 Calendars and Global Address List Issues

After the installation and go live of a new Identity and Access Management (IdAM) system, known as Sailpoint IIQ, we were made aware of a number of issues around Outlook.Continue reading 11:45 21/04/16 Calendars and Global Address List Issues

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Day to day activities 14/04/2016

11:30 14/04/16 NEW: User Account Management system

From 11 April, IT will implement a new system for the creation, management and control of staff user accounts.  The process will be significantly improved: Accounts will be created quickerContinue reading 11:30 14/04/16 NEW: User Account Management system

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Day to day activities 07/04/201607/04/2016

10:20 07/04/16 Further power outages affecting IT services on Campus

UPDATED: Services are being brought back up. All services should be available shortly, however some may be operating at reduced efficiency.   There has been a further power interruption onContinue reading 10:20 07/04/16 Further power outages affecting IT services on Campus

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Day to day activities 04/04/201604/04/2016

09:40 04/04/16 Freeze on creation of Class and Group accounts

Due to the planned changes in User Account Management services from the 11th April there will be a freeze on the creation of new Class Accounts and Group Accounts afterContinue reading 09:40 04/04/16 Freeze on creation of Class and Group accounts

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Incidents, News 01/04/201601/04/2016

15:27 01/04/16 Major power outage

There was a major power outage on campus this morning, affecting two key server rooms. This resulted in the loss of most of the IT services on campus. The majorityContinue reading 15:27 01/04/16 Major power outage

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Day to day activities 01/04/201601/04/2016

12:00 01/04/16 New spam email alert

We have received reports of a new spam email being delivered to staff and student University email accounts. This is not an official email and could damage your computer and put your filesContinue reading 12:00 01/04/16 New spam email alert

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Day to day activities 01/04/2016

11:30 01/04/16 Major interruption to all IT services – updates to follow

There are currently major interruptions to all IT services due to power outages across campus – updates to follow.

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