On Wednesday 4th May, Information Technology in conjunction with the Business Systems Teams in HR and Finance are launching a new service to provide remote access to services that are currently only available when connected to the University wired network. The new service allows us to do this more securely using a Multi-Factor Authentication (MFA) system.

The new service is currently aimed at P2P approvers and some support staff within HR. A second phase in the later stages of development, will also give access to other services. The service has been extensively tested to ensure that it is easy to use.

The new system uses not just your username and password, but also a request sent to a previously configured smartphone or similar device. This system has been chosen because it is simple to use, but also ensures that we do not only rely on a username and password that can be at risk from email Phishing attacks.

P2P users will be contacted by email to let them know when the service is live and receive information about using it. Documentation and instructions can be found here, on the IT website.

If you have any questions about the service then please contact Anton Lawrence or Godswill Arum. For general support queries please call ext 6262 or use the Self-Service Portal.


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