March 26, 2021

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PCs and laptops that have not connected to the University’s networks in over 3 months will be at risk of login issues.

 

We are aware of a number of devices across campus that are at risk of login issues due to time logged off the University’s network. This will apply to:

  • PCs on campus that have been switched off for more than 3 months
  • University laptops that have not connected to the VPN for more than 3 months, and have not accessed Eduroam for more than 3 months

 

You will see the error message “No Logon Servers Available” and will require a technician visit. Due to the numbers of our colleagues returning to campus over the next few months, we plan to contact individuals directly and arrange a bookable time for our User Support technicians to visit you and apply essential settings to your device.

 

If you expect to be on campus soon and believe your device belongs to the above categories, please let us know when you plan to return to site by emailing dts@reading.ac.uk and that you will require technician support.