What is happening?
We will be removing (i.e. uninstalling) the native Windows 10 and 11 “Mail” application from all University of Reading managed Windows computers in the next few weeks.
Windows Mail does not have the functionality or security that Microsoft Outlook provides, and for this reason we are going to remove it from all University of Reading managed Windows computers. Microsoft Outlook is the approved application for email and calendaring, and is already installed on all UoR computers as part of Office.
How do I know which I am using?
Most people will be using Microsoft Outlook. If you have a newer computer (particularly a Microsoft Surface) you may be using Windows Mail without realising. The easiest way to tell is to check your email programme icon on the taskbar, so open your email and see what the icon looks like.Outlook has an envelope icon with an “O”, whereas Windows Mail has a simple envelope icon.
Do I need to do anything?
The removal of Windows Mail will happen automatically. If you are using Windows Mail now, it would be wise to open up Outlook to familiarise yourself with the interface.
The first time you open Outlook, you will be prompted for your email address. This will pull all the information needed for first time set up. You can find Outlook by putting “Outlook” in the search bar.
Further information and contact
If you have any questions or need any advice, please contact the IT Service Desk.