Pulse secure logo

This has been completed

When: Tuesday 27 June, 1pm to 5pm
Where: VPN connections
Who is affected: Anyone using VPN to remote into UoR services between 1pm and 5pm during the change window.

On the afternoon of Tuesday 27th June, DTS (with support from the supplier) will be carrying out essential maintenance to our VPN service. VPN will be considered “at risk” between 1pm and 5pm on 27th June.

This means that there may be short interruptions to the service during this time. You may lose your connection or be unable to connect during the change window.

What do I need to do?

Without VPN, you will not be able to access collab file shares, certain business systems, remote desktop, and some research systems.

You do not need VPN to access your email, Office 365 (Word, Excel etc.), Teams, and OneDrive.

You do not need VPN if you are on campus and connected to the wired network.

Will I notice any difference due to this work?

After the upgrade, you may notice a change in branding from Pulse to Ivanti if you connect via a browser. The connection address will remain unchanged, uorvpn.reading.ac.uk. The desktop client will still be “Pulse Secure”.

Further information and help

This change is being carried out under change reference: C-2306-491

For updates, please check the IT Status Hub.

If you need to speak to us about this change or would like advice please raise a ticket with the IT Service Desk or email dts@reading.ac.uk