Author: Changes to site licensed software
The following changes to site licensed software have taken place over the summer vacation:
Remote Assistance
From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This willContinue reading Remote Assistance
A farewell from Mike Roch
IT Services intend to have a regular news item from the Director of IT Services and as such, where better to start this, than with a valedictory comment from theContinue reading A farewell from Mike Roch
Firewall upgrades 23 August 2011
Following on from the work on the 16 August, there will be brief interruptions to Internet connectivity for various areas of the University network as follows:
National Student Survey results
The results of this survey are published today and the University of Reading is rated as in the top 20 nationally.
Whiteknights Campus electrical maintenance
This is a reminder that FMD Maintenance services have a shutdown of power to the whole of the Whiteknights campus on 27 August.
Firewall Upgrades
On 16 August, we will be upgrading the main firewalls at Whiteknights. Unfortunately, we are unable to perform this as an ‘in-line’ upgrade, so the internet connection will be subjectContinue reading Firewall Upgrades
Out of Office messages
Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of howContinue reading Out of Office messages
Email signatures
Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of howContinue reading Email signatures
Windows 7 & Office 2010
We would like to remind IT Supporters that they can now access the Windows 7 staff image for deployment in their supported departments. Software also included in this build consistsContinue reading Windows 7 & Office 2010