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Author: itsnews

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Incidents, Services, Software 17/01/2012 | 1 Comment on Timetabling issues

Timetabling issues

We have had the following advice from Philip Edwards in the Central Room Bookings office regarding the Timetabling Website and thought it may be useful:

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News, Services, Staff 05/01/2012 | 3 Comments on New Director of IT Services

New Director of IT Services

On 3rd January John Leary joined the Department as the new Director of IT Services.

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News, Services, Software 06/12/201107/12/2011

Software licensing – advice change

IT Services have recently been reviewing campus licences for all our software and specifically where “home use” rights are available. As such we have had to review and update ourContinue reading Software licensing – advice change

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Incidents, Services, Software 18/11/2011

Blackboard issues update

Over the last few days there have been a number of problems with the Blackboard service at which manifested itself as very slow log on times and problems navigating throughContinue reading Blackboard issues update

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Services, Software 14/11/2011

IT Training

For followers of the IT Services Twitter feed, you will have seen regular announcements for Training sessions on the Microsoft Office suite of applications and other such wonders.

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Developments, Incidents, News, Services 31/10/201131/10/2011

Blackboard hardware upgrade

At 18.00 on 1 November, IT Services will be performing a hardware upgrade to the Blackboard system.

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Incidents, News, Services 26/10/2011 | 6 Comments on Network outage 20/21 Oct 2011

Network outage 20/21 Oct 2011

IT Services take this opportunity to apologise for loss of network service on the evening of 20 and morning of 21 October both for internal and external customers. Initially thisContinue reading Network outage 20/21 Oct 2011

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Developments, News, Services 24/10/2011

readingLive

A recent JISC report into email and collaboration services* in Higher Education found that 35% of UK universities are now using externally hosted services and of those, 88% are usingContinue reading readingLive

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Day to day activities 26/09/201126/09/2011 | 4 Comments on IT maintenance schedules

IT maintenance schedules

IT Services manage a complex infrastructure set up on behalf of the University and certain services have specific times set aside for maintenance.

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News, Software 19/09/2011

Internet Explorer upgrade

IT Services have deployed the automatic update to allow computers in the University domain to upgrade to Internet Explorer 8. The reasons for this are primarily to do with resolving issuesContinue reading Internet Explorer upgrade

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