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Author: mattgee

Day to day activities 27/10/2017

10:20 27/10/17 IT issues this morning

We are aware there were issues with some services this morning, including RISIS, Agresso and Managed Print We believe services have now stabilised. If you are still experiencing issues, pleaseContinue reading 10:20 27/10/17 IT issues this morning

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Day to day activities 05/10/2017

Turning on firewalls – improving cyber security

In order to improve our cyber security, IT will be automatically turning on the firewalls of all University managed PC’s. Most PC’s will already have their firewall turned on butContinue reading Turning on firewalls – improving cyber security

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Day to day activities 05/10/2017

12:15 05/10/17 Email interruptions – details

This morning we have seen a return of the performance issues affecting the OWA CAS servers. The CPU on at least one server has been over loaded. As a resultContinue reading 12:15 05/10/17 Email interruptions – details

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Day to day activities 28/09/2017

15:00 28/09/17 Spam Email Alert – appears as ‘Warning Warning Warning’

We have been receiving reports of a spam email that poses as an email from our Service Desk. The subject line says, “Warning Warning Warning” and has masked its emailContinue reading 15:00 28/09/17 Spam Email Alert – appears as ‘Warning Warning Warning’

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Day to day activities 20/09/201720/09/2017

New centrally provided computing service for Academics – coming soon

The Academic Computing Team have been working over the last year at developing a new, centrally provided computing service for Academics. The Reading Research Cloud will enable us to automateContinue reading New centrally provided computing service for Academics – coming soon

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Day to day activities 20/09/201720/09/2017

NEW STUDENTS – What can IT do for you?

Today, and for the rest of the week in the Palmer building, IT will be there to advise you on all the awesome stuff IT gives you. Matthew Gee, ourContinue reading NEW STUDENTS – What can IT do for you?

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Day to day activities 19/09/201719/09/2017

17:00 19/09/17 Spam Email Alert – appears as ‘Final Validation Notice’

We have had multiple reports of a spam email coming into staff mailboxes. The subject line says ‘FINAL VALIDATION NOTICE’ and the main section contains our branding. It looks likeContinue reading 17:00 19/09/17 Spam Email Alert – appears as ‘Final Validation Notice’

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Day to day activities 04/09/2017

14:15 04/09/17 New information security policies

The University Executive Board (UEB) and Information Security Group have approved 2 new Information Security Policies, available online. The Information Security Incident Response and Bring Your Own Device Policies existContinue reading 14:15 04/09/17 New information security policies

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Day to day activities 24/08/201724/08/2017

13:15 24/08/17 Email from Dropbox Business – Not Spam

Staff who have a paid for Dropbox account associated with their UoR email have been receiving a planned and approved email from Dropbox Business asking for their details so they can beContinue reading 13:15 24/08/17 Email from Dropbox Business – Not Spam

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Day to day activities 02/08/201702/08/2017

14:00 Issue with some group email accounts – fixed

We are aware of issues with some group e-mail accounts where non-delivery reports are being received. Error message are of the form; “Delivery has failed to these recipients or group…”Continue reading 14:00 Issue with some group email accounts – fixed

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