Author: mattgeeThe University VPN is currently at max capacity because a large amount of people working from home due to the open day parking guidelines. We have hit the max numberContinue reading VPN issue – at max capacity due to open day
All services affected by the outage earlier this week are back to normal but we will be monitoring them as an extra precaution. We apologise for the inconvenience this outageContinue reading 12:20 19/06/19 Hardware issue – affecting some online University services
We are receiving reports of a scam phone call coming into staff phone lines. The caller claims to be a IT Support company (in this case ‘MW Support’) affiliated withContinue reading Scam phone call alert – “TeamViewer”
We have been receiving reports of a recent phishing email making it into University inboxes. The email claims to be from the Chancellor and has the subject line “Professional ProgramContinue reading Spam email alert – “Professional Program and Ethical Conduct Program “
UPDATE: The previously affected services are still running as normal. The services are still considered ‘at risk’ and we will be monitoring them this evening and tomorrow. Last night at Continue reading Network issue – now resolved – affected some University services
We have been receiving reports of a recent phishing email making it into University inboxes. The email claims to be from the Vice Chancellor and has the subject line “ProfessionalContinue reading Spam email alert – “Professional Development Opportunity”
We have been receiving reports of a recent phishing email making it into University inboxes. The email claims to be from a different University and uses parts of your emailContinue reading Phishing email warning – “View entire message”
URS and the Service Desk Counter are now open as usual. Unfortunately, due to a gas leak, URS G15 and the Service Desk Counter is closed today. The main IT Service Desk isContinue reading URS G15 is closed today due to last night’s gas leak
UPDATE: The services affected yesterday are now running as normal and are no longer considered ‘at risk’. We will continue to monitor the services and are now working with theContinue reading 16:00 15/12/19 Online storage issue – websites, mailman lists, collab shares
We have identified the root cause of the network issue to a bug that was only recently identified by our supplier. We have put in place mitigating measures following adviceContinue reading 10:30 08/05/19 Network issue – affecting internet/services
