Developments

The stuff that we get excited about…

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Update to SailPoint IIQ (myid.reading.ac.uk) – summary of changes

MyID menu

SailPoint IIQ user account menu

On April 25th 2023, a new release of SailPoint IIQ (accessed via myid.reading.ac.uk) will be going live. This release includes several new features as well as performance improvements.

The main changes are highlighted below.

  • New starters will now be prompted to change password on their first login to a University system (apart from students who set their passwords through RISIS).
  • Employee extended accounts will now need to be applied for every three months (this is an account management requirement for security credentials ISO27001 and Cyber Essentials). If you know an account is required for longer than three months, consider requesting an External account instead of an extension. Any current employee can request an external account for you.
  • We have improved acknowledgement emails. When you request a new account or an extension, you will now get an acknowledgement email with information on who needs to approve your request.
  • We’ve also added a link to RISIS Ask A Question (for student extensions) and an additional course to the Compliance section (for employees and externals).

We have updated our documentation and the User Account Management webpage to reflect these changes. 

For a full list, including bug fixes, please see change C-2304-210 (ask IT Service Desk for a copy if you cannot access the change tickets).

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New look for Microsoft Teams

Microsoft has released a new viewing option for Teams which turns the Teams section from a list of your teams to a tiled view.

Some more information can be found here.

From within the tile you can then manage the team as you would have in the list view.

When you next log in to Teams, you should see this screen:

If you want to move back to the list view that you are used to, the option to do so is in the top right, next to the ‘Join or create team’ button.

 

 

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A new way to raise requests and incidents…

On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a real change to how staff and students can access services supplied and supported by IT Services. Continue reading →

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Wi-Fi developments

On 2 December 2013, there will be changes to how you connect to the Wi-Fi at the University of Reading. In order to keep in line with the recommendations of the Eduroam Federation, we will be changing the eduroam network to no longer support WPA-Enterprise encryption. Continue reading →