Another busy month for IT Services as several major strands of work began and others were successfully completed.
In response to customer comments, IT Services have amended the firewall ruleset for Eduroam at all University of Reading campuses. Continue reading
It’s been a busy start to the New Year in IT Services with a lot of developments to look forward to in 2013. Continue reading
As part of a general review of the IT Services Help provision, we have decided to run an extended opening hours trial at the Library Service counter.
This week has seen the launch of our brand new collaborative e-newsletter, Digital Digest. Every month, we’ll be bringing you the latest news and comment about all things digital happening around the University. Continue reading
IT Services has identified a potential security threat to our captive portal WiFi Network, UoR-Guest. Continue reading
As part of the Anti-Spam system at the University of Reading, IT Services subscribe to a two blocklists, that are used to reduce the amount of Spam received. They do this by rejecting email that has come from an email server that has been reported as sending Spam and this significantly reduces the amount of Spam email that we are required to process. Continue reading
Since my last blog it feels as though ITS has been caught up in a whirlwind of activity as the new academic year has begun. Continue reading
IT Services have been keenly aware of the feedback we have had from students about the level of wireless coverage in the library and have taken steps to improve this. This feedback has been in the form of Help tickets, national and local survey results and wifi feedback forms and it was clear that there was a serious issue to be resolved. Continue reading
The University is decommissioning the remote access server “remote” and its central UNIX server “main” (aka “suma3”), and is replacing both with a more modern services.