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Category: Incidents

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Day to day activities, Incidents, News, Staff, Students 21/01/202521/01/2025

MFA: WhatsApp for verification

If you receive Microsoft MFA verification codes via text message (SMS), you may now start receiving these codes through WhatsApp (if it’s installed on your phone). This is due toContinue reading MFA: WhatsApp for verification

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Incidents, News, Services, Staff, Students 18/12/2023

Eduroam Wi-Fi certificate update 15/12/23

What do I need to know? The Eduroam Wi-Fi security certificate has been renewed, which in some cases requires re-authentication (i.e. put in your password) when you connect for theContinue reading Eduroam Wi-Fi certificate update 15/12/23

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Incidents, News, Staff, Students 25/08/2023

Cyber Security: Phishing remains top threat at UoR

Phishing (pronounced “fishing”) is a cybercrime that involves tricking individuals into divulging sensitive information such as passwords, credit card details, or personal identification. How big is the threat? Phishing attacksContinue reading Cyber Security: Phishing remains top threat at UoR

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Incidents, Services 11/11/201911/11/2019

Phone issues

The fix we implemented at 3:30 was successful and the intermittent call issues are resolved. We will monitor the service to make sure it continues to be available. We have identified theContinue reading Phone issues

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Incidents, Services, Students 02/08/201905/08/2019

Interruption to Student Email Service

This has now been resolved for all students. We are happy to confirm that on Friday (02/08/19) evening we were able to fix the issue affecting the student e-mail service.Continue reading Interruption to Student Email Service

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Incidents, News, Services 04/01/2018

Intel, ARM and AMD chip scare (Spectre + Meltdown)

In the last few days Intel, AMD and ARM have publicly announced major security flaws within their CPU chips.  We are working with suppliers to patch our systems as quickly asContinue reading Intel, ARM and AMD chip scare (Spectre + Meltdown)

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Incidents, News 01/04/201601/04/2016

15:27 01/04/16 Major power outage

There was a major power outage on campus this morning, affecting two key server rooms. This resulted in the loss of most of the IT services on campus. The majorityContinue reading 15:27 01/04/16 Major power outage

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Incidents, News 25/02/2015

Firewall Issue

We are currently trying to fix an issue with the Whiteknights campus firewalls, which can lead to occasional and very brief losses of connectivity to the Internet for users atContinue reading Firewall Issue

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Incidents, News 09/02/2015

Slow Logins Issue

We have recently been experiencing problems with slow logins to some PCs on campus. We are working very hard to resolve this issue. Should you find your login is unacceptablyContinue reading Slow Logins Issue

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Incidents, News, Software, Staff 12/11/2014

New trends in phishing

We have seen another increase in phishing emails over the last few weeks and this is having an impact on both staff and support services.

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