General news about what IT Services are up to.
Single Sign On for Enterprise Apps “Single Sign On” (or SSO) allows you to use your University of Reading credentials to sign in Enterprise Applications (so called as they areContinue reading Introducing Admin controls for Enterprise Applications
Every year, the Library & Study Advice teams run a week of support sessions for Postgraduate students approaching their Masters Dissertations: this year a comprehensive series of in-person and onlineContinue reading Reflections on digital skills sessions for Postgraduate students
If you receive Microsoft MFA verification codes via text message (SMS), you may now start receiving these codes through WhatsApp (if it’s installed on your phone). This is due toContinue reading MFA: WhatsApp for verification
Last semester we ran a survey to find out more about students’ experience of digital learning at the University. We used the Digital Experience Insights surveys which are created byContinue reading Student Digital Experiences: survey results and highlights
The Lifecycle of Devices This article explains what we mean by “in support devices “and why it’s critical to stop using unsupported devices and dispose of them correctly. By understandingContinue reading Device Lifecycle: Why it is important that you are using an “in support device”
During July and August we ran two Digital Experience surveys for professional services and academic staff. The surveys are created and provided by Jisc and will support the outcomes ofContinue reading Insights from the staff Digital Experience surveys
October is Cyber Security Awareness Month. Now in its 21st year, Cyber Security Awareness Month is an international initiative to raise awareness about how to stay safe online. This year’s programmeContinue reading October is Cyber Security Awareness Month
Information about the knowledge sessions Digital Technology Services (DTS) are holding at the beginning of the new academic year. Audio-Visual Sessions The DTS Audio-Visual team are offering staff sessions demonstratingContinue reading DTS Teaching Technology Sessions
Telephone support round the clock Our telephone support hours have been extended to provide 24-hour assistance every day of the year including weekends, bank and public holidays and University closures. Continue reading New! Out of hours IT support
Thank you to all colleagues who have been able to complete the Digital Experience Surveys for academic and professional services staff – so far we have received 190 responses acrossContinue reading Digital Capabilities feedback roundup
