General news about what IT Services are up to.
Deadline approaching to upgrade to Windows 11 Windows 10 will go out of support on 14th October this year. After this, Windows 10 will no longer receive software updates or securityContinue reading All Staff – Deadline for Windows 11 upgrade
Do you ever want to share your IT tickets? Up until now, the DTS Service Desk has only been able to assign one name against a ticket, which means onlyContinue reading IT Self Service Portal News: Sharing tickets
Update: 02 June 2025 – Removing idle redirects (No impact) 05 June 2025 – Removing expired URL that was once hosted on CMS, such as www.reading.ac.uk/henley as it’s now www.henley.ac.uk.Continue reading Redirect cleanup and housekeeping
Warning: Don’t use “free” software you find on the internet! In common with many businesses and institutions, the University of Reading does not allow people to install unapproved software onContinue reading Warning about free PDF converters
Single Sign On for Enterprise Apps “Single Sign On” (or SSO) allows you to use your University of Reading credentials to sign in Enterprise Applications (so called as they areContinue reading Introducing Admin controls for Enterprise Applications
Every year, the Library & Study Advice teams run a week of support sessions for Postgraduate students approaching their Masters Dissertations: this year a comprehensive series of in-person and onlineContinue reading Reflections on digital skills sessions for Postgraduate students
If you receive Microsoft MFA verification codes via text message (SMS), you may now start receiving these codes through WhatsApp (if it’s installed on your phone). This is due toContinue reading MFA: WhatsApp for verification
Last semester we ran a survey to find out more about students’ experience of digital learning at the University. We used the Digital Experience Insights surveys which are created byContinue reading Student Digital Experiences: survey results and highlights
The Lifecycle of Devices This article explains what we mean by “in support devices “and why it’s critical to stop using unsupported devices and dispose of them correctly. By understandingContinue reading Device Lifecycle: Why it is important that you are using an “in support device”
During July and August we ran two Digital Experience surveys for professional services and academic staff. The surveys are created and provided by Jisc and will support the outcomes ofContinue reading Insights from the staff Digital Experience surveys
