Blackboard hardware upgrade
At 18.00 on 1 November, IT Services will be performing a hardware upgrade to the Blackboard system.
Network outage 20/21 Oct 2011
IT Services take this opportunity to apologise for loss of network service on the evening of 20 and morning of 21 October both for internal and external customers. Initially thisContinue reading Network outage 20/21 Oct 2011
readingLive
A recent JISC report into email and collaboration services* in Higher Education found that 35% of UK universities are now using externally hosted services and of those, 88% are usingContinue reading readingLive
Internet Explorer upgrade
IT Services have deployed the automatic update to allow computers in the University domain to upgrade to Internet Explorer 8. The reasons for this are primarily to do with resolving issuesContinue reading Internet Explorer upgrade
Remote Assistance
From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This willContinue reading Remote Assistance
A farewell from Mike Roch
IT Services intend to have a regular news item from the Director of IT Services and as such, where better to start this, than with a valedictory comment from theContinue reading A farewell from Mike Roch
Firewall upgrades 23 August 2011
Following on from the work on the 16 August, there will be brief interruptions to Internet connectivity for various areas of the University network as follows:
National Student Survey results
The results of this survey are published today and the University of Reading is rated as in the top 20 nationally.
Whiteknights Campus electrical maintenance
This is a reminder that FMD Maintenance services have a shutdown of power to the whole of the Whiteknights campus on 27 August.
Firewall Upgrades
On 16 August, we will be upgrading the main firewalls at Whiteknights. Unfortunately, we are unable to perform this as an ‘in-line’ upgrade, so the internet connection will be subjectContinue reading Firewall Upgrades