View from the Director’s Chair, May 2013
Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month!
Microsoft Windows XP support
IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003.
Cedar Farm data link
Today, our Data Networks team updated the connection to the University’s Cedar Farm.
View from the Director’s Chair April 2013: Service level agreements: do they help or hinder?
This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed theirContinue reading View from the Director’s Chair April 2013: Service level agreements: do they help or hinder?
Login Credential security
IT Services have had a reminder from ja.net CSIRT regarding user credential sharing and the associated issues.
Identity Management Project
You may be aware that IT Services has been involved in an identity management project, known as ‘ID Manage’, ‘ILM’ or ‘IDM’, to increase automation and make efficiency, accuracy consistencyContinue reading Identity Management Project
View from the Director’s Chair, February 2013
Another busy month for IT Services as several major strands of work began and others were successfully completed.
Digital Digest Spring 2013 Issue 2
We are delighted to bring you the second issue of Digital Digest, our collaborative newsletter on all things digital happening around the University.
Phishing outbreak
IT Services have had an outbreak of phishing attacks where we have had to block accounts and websites.
Extended opening hours trial
As part of a general review of the IT Services Help provision, we have decided to run an extended opening hours trial at the Library Service counter.