As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a rangeContinue reading IT Reorganisation
On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via yourContinue reading A new way to raise requests and incidents…
A centrally-funded project has been approved which will improve and update the data network infrastructure at the Greenlands site, and within a number of buildings on the main Whiteknights campus.
Personal home pages, i.e. those hosted at www.personal.reading.ac.uk/~[username], have been moved to a new server.
On 2 December 2013, there will be changes to how you connect to the Wi-Fi at the University of Reading. In order to keep in line with the recommendations of theContinue reading Wi-Fi developments
The end of Windows XP and Office 2003 support from Microsoft is now only 6 months away. As in our previous news item, from April 2014, there will no longerContinue reading 6 months until end of Windows XP support.
Version 10.3 of Sophos Endpoint Security client for Windows is coming early in October. This version adds support for the Sophos Client Firewall on Windows 8 workstations as well asContinue reading Sophos update to v10.3
In January 2012 the original request for a revamped Overseas Staff Travel form came from a working group formed by the Admin Information Systems Prioritisation Group and chaired by Alastair Culham.
It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update onContinue reading View from the Director’s Chair – Summer 2013
We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University.