It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update on the wireless network expansion. Continue reading
View from the Director’s Chair, May 2013
Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month! Continue reading
View from the Director’s Chair April 2013: Service level agreements: do they help or hinder?
This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed their ideas and suggestions on this, many of which are reflected in the summary which follows. Continue reading
View from the Director’s Chair, February 2013
Another busy month for IT Services as several major strands of work began and others were successfully completed.
View from the Director’s Chair – January 2013
It’s been a busy start to the New Year in IT Services with a lot of developments to look forward to in 2013. Continue reading
View from the Director’s Chair – December 2012
As some of you will be departing for the Christmas break before the end of the week I wanted to take this opportunity to say a big “thank you” to all IT Services staff for all your hard work and achievements in 2012. I can hardly believe that a whole year (nearly!) has gone by since I began working here and time has flown by incredibly quickly. Continue reading
View from the Director’s Chair – November 2012
Another busy month has gone by and, despite the grey skies and wet weather during November; it’s good to see some light on the horizon as people have begun returning to work in IT Services following recent illnesses. A very warm welcome back to those who have been away. Continue reading
View from the Director’s Chair, October 2012
Since my last blog it feels as though ITS has been caught up in a whirlwind of activity as the new academic year has begun. Continue reading
View from the Director’s Chair, September 2012.
I was about to write my September blog when someone in ITS reminded me of a promise I had made to act as a guinea pig for a series entitled “A Day in the Life of….” to illustrate the varied nature of our IT Service. Continue reading
View from the Director’s Chair, August 2012
You may have spotted that I missed my last blog in July. The reason was that I spent the first two weeks of the month in Cornwall enjoying a very relaxing holiday and missing much of the rain which, I was told, had fallen on Reading! Continue reading