View from the Director’s Chair – May 2012

IT Services has been a very busy department since my last entry, so I will try to play catch up a little! The last month or so has seen significant projects delivered by us, not least delivering the IT & Telephone systems into the Kotoraya Tower in Malaysia. Continue reading

View from the Director’s Chair – March 2012

One of the best aspects of working in IT is the breadth and variety of the issues we manage, ranging from significant, high-profile projects, to less visible, but important developments which often go unnoticed. Another month has flown past and  February included some good illustrations of this. It’s been a very busy time for IT Services, and  for me personally, with many working groups, steering groups and committees to attend, in addition to my continued round of meeting as many of ITS’ customers as possible. The more I find out about the ways in which IT is supporting the work of different schools and departments, the more fascinating the job becomes! Continue reading

View from the Director’s chair – one month on

I’ve just completed my first month as incoming Director of IT Services, I’ve greatly enjoyed finding out as much as possible about the University and the way in which the IT Service is viewed by our senior customers and colleagues.  As well as the many visits I’ve made during the past few weeks, my diary has been filling up fast with committees, steering groups, working groups, feasibility groups, communities of practice, etc.……!  I’m grateful to all those who have patiently answered my many questions and helped me find my feet here including, of course, our own ITS managers and teams. Continue reading