Important information regarding your University username
If you have completed your course and are leaving this summer, then your IT username/emailaddress will be blocked soon after the end of July 2012. Continue reading
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IT Services’ charges for Discretionary Services in 2012-13
It was agreed at the meeting of the Advisory Group for IT Services of 21 October 2010 (and later endorsed by Information Strategy Committee) that increases to ITS’ charges for discretionary services would be applied bi-annually and that proposals for the next increase would be submitted to the Advisory Group for consideration and recommendation onward in autumn 2011.
Scam emails warning
There has been an attempt today, 25 January, to trap people into giving out their login details for University of Reading IT systems. Should you receive an email with the subject line ‘Attention: Staff/Students’ simply delete it.
Do not open it. Do not click on any links in it. Continue reading
Software licensing – advice change
IT Services have recently been reviewing campus licences for all our software and specifically where “home use” rights are available. As such we have had to review and update our advice to staff and students. Continue reading
Blackboard issues update
Over the last few days there have been a number of problems with the Blackboard service at which manifested itself as very slow log on times and problems navigating through the system. Continue reading
IT Training
For followers of the IT Services Twitter feed, you will have seen regular announcements for Training sessions on the Microsoft Office suite of applications and other such wonders. Continue reading
Internet Explorer upgrade
IT Services have deployed the automatic update to allow computers in the University domain to upgrade to Internet Explorer 8. The reasons for this are primarily to do with resolving issues with accessing Blackboard v9.1 Continue reading
Changes to site licensed software
The following changes to site licensed software have taken place over the summer vacation: Continue reading
Remote Assistance
From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This will allow us to fix many problems more quickly and efficiently. Continue reading
Firewall upgrades 23 August 2011
Following on from the work on the 16 August, there will be brief interruptions to Internet connectivity for various areas of the University network as follows: Continue reading