Incidents

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Please note that the email that you may have received this morning is spam. Please do not click on any links in the mail. An image of the email is attached below.  Read the rest of this entry »

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AppGrad is not approved for use with University of Reading IT Systems and should not be used. It is not associated with the University of Reading. Read the rest of this entry »

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A few days ago somebody “responsibly” published proof-of-concept code for vulnerabilities in Java and as a result there are now exploits starting to appear in drive-by-download exploit kits. Read the rest of this entry »

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We have had a recent upsurge in University of Reading specific phishing scams. This time, they are tailored particularly to mimic our mail systems. Read the rest of this entry »

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Just to give you all a quick update with regards to Clearing today. We are aware that there are reports of a number of internal telephone calls dropping out as well as issues with making external calls. Read the rest of this entry »

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IT Services have started a trial of a new system to enhance our support services.  We are using of a remote assistance appliance supplied by Bomgar and would encourage all staff and students to take up this option when offered. Read the rest of this entry »

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We have had a series of issues over the last 24 hours and this is to explain some of the problems. Read the rest of this entry »

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We have had another scam email attack in the form of a fake postal receipt email.  Read the rest of this entry »

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IT Services have had a reminder from ja.net CSIRT regarding user credential sharing and the associated issues.

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We believe the recent iOS 6.1 update has been causing problems with our Microsoft Exchange email service. This appears to be caused by an issue with the way that Apple devices such as iPhones and iPads handle meeting requests.

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