Remote Assistance
From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This willContinue reading Remote Assistance
Firewall upgrades 23 August 2011
Following on from the work on the 16 August, there will be brief interruptions to Internet connectivity for various areas of the University network as follows:
National Student Survey results
The results of this survey are published today and the University of Reading is rated as in the top 20 nationally.
Whiteknights Campus electrical maintenance
This is a reminder that FMD Maintenance services have a shutdown of power to the whole of the Whiteknights campus on 27 August.
Firewall Upgrades
On 16 August, we will be upgrading the main firewalls at Whiteknights. Unfortunately, we are unable to perform this as an ‘in-line’ upgrade, so the internet connection will be subjectContinue reading Firewall Upgrades
Out of Office messages
Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of howContinue reading Out of Office messages
Email signatures
Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of howContinue reading Email signatures
Planned network outage
We will be rebooting one of the core routers at 17:30 today (18 July 2011) as it is advertising invalid routes to the rest of the network. This will notContinue reading Planned network outage
Further file server upgrades
IT Services will be doing major hardware and software upgrades to our central fileservers from 18:00 to 22:00 on Thursday 28 July 2011.
Graduation web feed
IT Services are assisting with the provision of a web feed for Graduation this year and alongside this, we are also trialling a multicast feed.