6 months until end of Windows XP support.

The end of Windows XP and Office 2003 support from Microsoft is now only 6 months away. As in our previous news item, from April 2014, there will no longer be any operating system or security updates made available from Microsoft. Continue reading

Microsoft Office 2013 & Office 365

ITS have received a number of queries regarding Microsoft Office 2013 and Office 365.

Neither of these versions of Office are compatible with operating systems as old as Windows XP or Windows Vista.

As a staff member or student, you can obtain a Windows 8 upgrade via www.theultimatesteal.co.uk but we recommend that you check the system requirements and specifications carefully.

IT Services do not recommend installing either of these versions of Office software on University owned devices at this time as we are still investigating core systems compatibility.

As soon as we have more information regarding this, we will update this article

Remote Assistance

From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This will allow us to fix many problems more quickly and efficiently.  Continue reading