Did you know that if you have a library-related problem when University of Reading Library staffed services aren’t available you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage?
The Virtual Enquiry Service is available from 19:00 Monday to Friday and from 17:00 on Saturday and Sunday through to 09:00 the following morning.
The service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied. You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.
During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!
Holly Thomas, Library User Services