Library Click & Collect service

Your Library team is excited to announce that from Monday 13 July Library members will be able to borrow some print books via a new ‘Click & Collect’ style service.

Yellow tape on door mat marks social distancing queue points

Please enter the front door and queue two metres apart

We’ve rearranged things so you’ll be able to place holds via Enterprise (the Library catalogue) on items that are ‘on the shelf’, just like you do with items on loan. We’ll fetch requested books from the shelves each day and you’ll get an email from us when your items are ready for you to collect.

You’ll be able to place holds from Thursday 9 July and the Library will be open for collections only 11:00 – 14:00 Monday to Friday from 13 July. We’ll keep your items available for up to five days as usual.

Barrier tape marks route to collection point

There’s a one-way route to your collection point

We’ve worked hard to put procedures in place that will keep you and our staff safe whilst participating with this service. When you arrive at the Library you’ll find a queuing system in place providing a one-way contactless route in and out of the building, and signs showing you where to stand to maintain your social distance from others.

You’ll be able to engage with staff at a collection point in the foyer, one at a time. We’ll ask you to put your Campus Card down and then step back so we can step forward to read your name and card number. Once we’ve issued your books to you we’ll put them down and step back so you can come forward to collect your books and card.

Barrier tape marks route to exit

Exit by the side door

We’ll wipe the collection point in between each person. We’ll also be wearing gloves when we handle your books.

This service is take-away only and the Library building remains closed for general use. For full details of all aspects of this service visit our Click & Collect FAQs webpage.

Sue Egleton, Associate Director (Systems & User Services)