Problems with ProQuest resources- Resolved

Open laptopWe have just received a notification from ProQuest that the problems we were experiencing earlier are now largely resolved. The Ebook Central platform is now back, but you may still experience some issues with ProQuest Central.

You can also visit the ProQuest Status Page to check whether the platform you need is working yet.

Our apologies for the inconvenience this may have caused you. Thank you for your patience while this matter was resolved.

Lindsay Warwick , E-resources Team

Churchill Archive – trial access available

A black and white image of Winston ChurchillThe Library currently has a trial to the online Churchill Archive – try it now! Access is available until 21st December.

The archive consists of more than 800,000 pages of original documents, produced between 1874 and 1965, ranging from Winston S. Churchill’s personal correspondence to his official exchanges with kings, presidents, politicians, and military leaders. There is a video tour of the archive available here.

Access is available on-campus and off-campus.

Help us to decide

Please let Charlie Carpenter, Academic Liaison Librarian for History, know what you think of the archive at

Sophie Dorman, E-resources Team

New e-resource – Stream films with Kanopy

Two film reels side by side.We now have access to Kanopy!

Kanopy is an online streaming platform, providing access to thousands of films from over 800 film makers. Whether you’re a Film student or an Historian, you will find a range of films related to the arts & humanities – including documentaries, Hollywood cinema, early film, a range of genres, and The Criterion Collection.

Access is provided by the Library, so it is free for you to access, and you can stream films on-campus and off-campus. Use the Browse feature to search by subject or genre, or the search bar at the top of the page to look for a film by title.

Sophie Dorman, E-resources Team

Resolved – problems with e-resources

Open laptopThe intermittent problem with access to many of our e-resource platforms has now been resolved, and you should be able to access all e-resources as normal.

If you are still having any problems with access, please contact us at or submit an e-resources problem report form.

Thank you for your patience during this time.

Sophie Dorman – E-resources Team

Resolved – Problems accessing e-resources

Open laptop with notepadThe problem with access to many of our e-resource platforms has now been resolved, and you should be able to access all e-resources as normal.

If you are still having any problems with access, please contact us at or submit an e-resources problem report form.

Thank you for your patience during this time.

Sophie Dorman – E-resources Team

Parts of UK Data Service down 23-29 August

Books, glasses and a tabletThe UK Data Service are carrying out essential maintenance of their systems during this week and next. They will also be making improvements to their website.

Their online services will be interrupted during the deployment phase, from Thursday 23 August until Wednesday 29 August, with normal services expected to resume on Friday 30 August. Some parts of their current website, account area and data catalogue will be unavailable during this period.  Although some parts of the website should still be active, we recommend that you download or request any data you need by Wednesday 22 August.

Sophie Dorman, E-resources Team

ProQuest databases unavailable 18th-19th August

Open laptopProQuest will be carrying out essential maintenance on their websites this weekend. Whilst this work takes place, from 17:00 on Saturday 18th August – 11:00 on Sunday 19th August, the following databases will not be available:

During this time, you may wish to explore some of our other resources by using the Summon discovery service or looking at your subject guide.

Sophie Dorman, E-resources Team

Change of access method for some resources

Laptop and bookDue to ongoing problems with one of the authentication we use for access to our e-resources, we have had to change the way we provide you with access to some resources.

The resources that are affected are:

In each case, on-campus access will be unaffected, although you may find you are not asked to log in as often. For off-campus access, you will need to follow the instructions for each resource that are available on the database information pages on the Library website. These are linked above where available. These instructions will also appear if you search for a journal title via Enterprise or the E-journals Finder, and will appear in the Summon sidebar.A screenshot showing where to locate access instructions in the Summon sidebar, underneath the bibliographic and holdings information.

This is a temporary solution to the problem, and we hope to be able to provide a more stable access method for these resources soon.

If you would like more information about this, or are having difficulty accessing anything, please either submit a Problem Report Form or email

Sophie Dorman, E-resources Team

Problems downloading on JSTOR platform

Laptop and bookWe are currently experiencing intermittent problems when downloading PDFs from the JSTOR platform.

When attempting to download an item from JSTOR, you will be prompted to accept the platform terms and conditions. You may find this terms and conditions box keeps refreshing, and doesn’t let you proceed to download.

It is possible to work around this issue by following the steps below:

  • If you are on-campus, please use the on-campus link for JSTOR in the library databases a-z list. As long as you are on-campus and connected to the University network you should be able to access and download articles with no problems.
  • If you are off-campus, please use this link to navigate to the JSTOR platform, then click the ‘Login Through You Library’ link in the middle of the top of the webpage. (This is known as an institutional login). Please then search and select ‘University of Reading’ when prompted. The University Single Sign On page should then load, where you can enter your University username and password. You should then be directed back to the JSTOR homepage, and be able to access and download articles with no problems.

You could also try using the E-Journals Finder to search for a journal title and then browsing to the article you require manually.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.
Sophie Dorman, E-resources Team

MyiLibrary migration – save your notes now!

On 28th March 2018, the MyiLibrary e-book platform will be closing and all of its content will be moving to Ebook Central.

Saving your notesA closeup of an e-book on an e-reader

You will still be able to annotate e-books on Ebook Central, but any annotations you have made on the MyiLibrary platform will not automatically be moved over. You will lose any bookmarks or highlighting you have added, however you will be able to preserve your notes before the platform closes. ProQuest have provided us with instructions on how to do this, which you can view here. You may also wish to print out your bookshelf as this will make it easier to locate the books you require on the new platform.

Some features of Ebook Central

You will be able to download E-book Central e-books for a limited time period using the free Adobe Digital Editions software.

You will also be able to download e-book chapters as simple PDFs which can be read using the free Adobe Reader software and saved to your device.

Up to 40% of an e-book can be printed or downloaded in chapters, and up to 20% of an e-book can be copied. The exact pages available for you to print/download or copy will be displayed in each e-book.

To find out more about Ebook Central, take a look at ProQuest’s Ebook Central LibGuide.

If you have any questions or problems locating the content you need on Ebook Central, please get in touch with us by submitting a problem report form.

Sophie Dorman, E-resources Team

Problems accessing Nature

Computer keyboard
We are currently experiencing access problems with Nature.

If you are trying to link to a Nature article via Summon, or to a journal on this platform you have found via the E-journals Finder, you may find that you are unable to gain access even after you have logged in.

Access is still available

This problem affects off-campus access only – on-campus access is unaffected. We are working to fix the problem as quickly as possible, but in the meantime you can still access the content you need on Nature from off-campus.

Please locate articles in the usual way, either by using Summon or the E-Journals Finder. You will see an option to subscribe to the journal you are accessing underneath the abstract of the article. Please click the ‘Login via Shibboleth’ link underneath this, and search for ‘University of Reading’. Once you have clicked on our institution, you should be able to login with your usual username and password and gain access.

We are working with our supplier to fix this, and will post an update once access is working normally.

If you have tried the method above and are still unable to gain access to content, please submit an E-resources problem report form and we will investigate the issue for you.

Apologies for any inconvenience caused.

Sophie Dorman, E-resources Team