Library open this Saturday!

The Library is open this Saturday 18 August!   Girl reading

Working on your dissertation? Busy in the week?  Make use of the Library this Saturday!

The Library will be open between 11:00 – 17:00.

The URS building will be closed.

Check full Library opening hours for more details.

Holly Thomas, Library User Services

We are going cashless!

From Monday 6 August the Library will no longer be able to accept payment by cash or cheque. The coins fines payment machine in the Library will also disappear. 

The Ground Floor Information desk in the URS Building will still accept credit/debit/campus card or contactless payments.   University members can also pay online 24/7 via the Campus Card Portal.
As part of the Library’s refurbishment new self-service points will be installed with integrated electronic payment facilities.

The change is part of the University’s strategy which will see cash & cheque payments phased out across campus.

Rebecca Ashley on behalf of Nick Hollis, Library User Services Manager

Library catalogue at risk this weekend

Our Library catalogue EnterpriseOpen laptop with notepad will be at risk from 17:00 on Friday 27 July until Monday 30 July. Some services will be unavailable.

You will still be able to …

  • Search the old Library catalogue, Unicorn to access book locations and some e-resources.  Or use Summon for online access to journal articles, book chapters, and much more!
  • Pop into the Library to get books, or ask at the URS Information Desk about your account, paying fines etc. until 17:00.

But you won’t be able to …

  • Access your online Library account to renew your loans or pay fines.

Caitlin McCulloch, Trainee Liaison Librarian for
Sam Tyler, Library Systems Manager

The hold shelf is changing!

We are making it easier for you to find your hold with improvements being made from Wednesday 1 August. Holds will now be organised by Call Number. Just go the Hold Shelf and find the Call Number to pick up your item – you can disregard any prefix to the Call Number as all sizes of books will be shelved together.

Tips for finding your hold!

  • Not sure of the Call Number? It will be included at the bottom of the email you will receive when an item is ready for collection.
  • If there are multiple copies of the same book on the shelf, you will just need to locate the copy with your User ID.
  • All Items must be borrowed using the self-service machine before leaving the Course Collection area.
  • Remember you have 5 days to collect your available Holds!

Requested an item from Store or Closed Access?

Loanable items requested from Store or Closed Access will also be easier to locate, these items will be shelved in Call Number order in the new ‘Requests’ section of the Hold Shelf.

Call Numbers of all Store and Closed Access requests are included in the notification email which is sent when an item is available.

If you have any questions or need help finding your hold please come and ask us for assistance at the Information Desk in the URS Building.

 

Holly Thomas, Library User services

 

 

Library website changes coming soon!

We are making some improvements to the Library website in the coming weeks.

Restructured homepage

Firstly on Monday 11 June we will be launching a new version of the Library homepage. After consulting with students in a recent focus group we’re making some changes to:

  • Preview of the new homepagebring key links to the top of the page;
  • make it shorter by reducing the number of links on the page;
  • changing some of the terminology to make it easier to understand.

As part of this we’re introducing a new ‘Support for your studies’ section on the homepage which brings together links relating to subject support, study skills, and study space. We’re re-labelling the Enterprise and Summon search boxes to make it clearer what you find with each. The ‘Libraries beyond UoR’ section of the site will be renamed as ‘Other libraries & inter-library loans’ so that it is more self-explanatory.

Relaunching many of our guides

Early in July we will be relaunching a number of our guides in a new format. These will be more attractive and easier to navigate and will include new content in many cases. This will bring our general guides into line with the subject guides and the study advice guides, which have been successfully using the new format for a couple of years.

What do you think?

If you have any comments about these changes please contact Library Web Manager, Jackie Skinner by emailing jackie.skinner@reading.ac.uk.

Jackie Skinner, Library Web Manager & Liaison Librarian

Settle up before you go!

Settle up before you go!

If you are graduating this summer then please don’t forget to return your loans and clear your account before you go. If you have any outstanding fines or bills you can pay online via the Campus Card Portal or at the Ground Floor Information Desk now situated in the URS Building.

Before you leave don’t forget to return:

  • Standard loan, 7-day loan and journal items to the Library Building
  • Course Collection items to the URS Building

Money left on your card?

Save the pennies and avoid having any leftover money on your Campus Card at the end of your course. When you top-up your card via the Campus Card Portal there is now no minimum amount you have to spend. This means you can top-up exactly what you need to see you through to the end of term!

Membership after you graduate

If you are interested in borrowing from the University Library after you graduate, annual Library membership is half-price at £45! Alternatively, if you are beginning a new course at UoR next session you can apply for membership over the summer for a reduced charge of £20. Registrations for membership can be made at the Ground Floor Information Desk in the URS Building.

Holly Thomas, Library User Services

Help us stop Library@URS desk hogging!

Library's 'Looking for study space?' card in red and greyPlease help us share the study space in the URS building fairly. It is fine to pop over to the Library building for a book and return to your desk within a short time. However, we think it unfair for students to reserve desks with their belongings for long periods when other students want to use that space.

If you find unattended study places apparently ‘booked’ with clothes, stationery and the like, please ask Library staff for support at either the URS Reception desk by the main entrance or the URS Information Desk next to the Course Collection on the ground floor. We will give you a timed warning card you can place on the abandoned stuff. Put the belongings to one side and sit down. If the owner returns within the hour, they are entitled to the space back. If not, you can sit there. Also ask staff to help explain, should anyone returning after an hour complain.

Where unattended stuff hasn’t been moved overnight, staff will remove it to URS Reception. If it is not claimed by the next morning, it will be taken to Palmer Reception, the centre for all lost property in the University.

Ruth Ng, Liaison Librarian on behalf of
Sue Egleton, Associate Director, Systems & User Services.

Get your closed access requests in soon!

Last collections before Easter closure

If you want to use items from the Store or Closed Access before Easter chicksEaster make sure that you get your requests in on time!

  • Off-Site Store will need to be requested before 08:30 on Monday 26 March.
  • Closed Access items will need to be requested before 10:30 on Wednesday  28 March.

Normal service will resume on Wednesday 4 April with the first Closed Access collection on that day and the first Store collection on Thursday 5 April.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page.

Holly Thomas, Library User Services

Temporary noise disruption possible

You may experience some noise disruption in the silent study Room G29 on the Ground Floor of the URS Building this week as windows are being replaced in the Wager building, which is just behind the URS building.Black young man in headphones and Asian young woman seated at Library study table

From time to time, construction noise can be heard in Room G29.  It is anticipated that the work on the elevation facing the URS Building will be completed by the end of this week.  If you are finding the noise intrusive, please use the Silent Study rooms on the 2nd floor.

Remember you can always use the online room finder to locate alternative study areas.

We apologise for any inconvenience caused.

Rebecca Ashley, Senior Library Assistant for Sharon Hill, LUS Team Leader

Paying Library fines – Campus Card portal upgraded

It is now possible to pay Library fines using the upgraded Campus Card portal.

Following the upgrade some users may need to delete their internet cache before they can access the new mobile friendly site.  So remember clear your cache to pay your cash!

Fines can also be paid:

  • at the Library building Self-Service Point fines payment machine (up to £12)
  • at the URS building Information Desk
  • by ringing us on 0118 378 8770 with a credit/debit card.

Rebecca Ashley, Library User Services
for Nathan Harvey, Campus Card Systems Manager

IEEE Xplore subscription ending

Open laptop with notepadThe Library has recently taken the difficult decision to cancel our subscription to IEEE Xplore. Since April 2017 we have been in discussions with IEEE and their UK agents over a new 3-year deal for IEEE Xplore Digital Library. In spite of the fact that the University no longer has a School of Systems Engineering, and usage of the resource has been reducing for several years, the proposed pricing from IEEE was unacceptable, and indeed represented an increase on what we had previously paid. There is no transparent pricing system for this resource, and no significant reductions in price were offered. We would have liked to continue the subscription, but unfortunately had reached a point where a resource represents such poor value for money that cancelling it becomes necessary.

We understand that this may cause some difficulties for staff and students, however we will be taking out a number of individual subscriptions to key IEEE journals, which will be hosted on the IEEE Xplore Digital Library platform. These will be available from 1st January 2018, when the subscription year starts.

If you would like any more information, including help on locating specific articles via alternative routes (such as Open Access copies or inter-library loan), please contact your Liaison Librarian

Paul Johnson
Associate Director (Collections Research & Space)

Need help out of staffed Library hours?

Blue and grey web icon used for Virtual Enquiry Service online chatDid you know that if you have a library-related problem when University of Reading Library staffed services aren’t available you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage?

The Virtual Enquiry Service is available from 19:00 Monday to Friday and from 17:00 on Saturday and Sunday through to 09:00 the following morning.

The service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Holly Thomas, Library User Services