Getting help out of staffed Library hours!

Blue and grey web icon used for Virtual Enquiry Service online chat

Did you know that if you have a library-related problem when University of Reading Library staffed services aren’t available you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage?

The Virtual Enquiry Service is available outside of normal staffed hours (See our opening hours webpage for more information).

The service is staffed by professional librarians from around the world working remotely to answer your queries from our website and other information we’ve supplied. So please don’t be alarmed if you find yourself chatting with a Librarian from the United States!

You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Matthew Pearson, Library User Services.

Library refurbishment update

Room of empty circular and hexagonal desks with chairs

Next session, the Library’s 1st Floor will become a PC area for individual and group study, with PC teaching rooms and the IT Service Desk. PCs will be installed over the summer, arriving soon.

Library refurbishment continues to progress well across all remaining areas.

Outside, you will have noticed the change of access to the Library, with both doors at the main entrance now open. Access will change again as external works progress. Hard and soft landscaping will continue as well as planting of shrubs. Steel work is also being delivered for the new bike shelters, which will be installed shortly.

On the inside the PCs from Library@URS will be move back to the Library building in the next few weeks.

As works continue there may sometimes be noise and disruption. Alternative study spaces are available in the Library@URS building for the time being, as well as a variety of alternative study space options across campus.

This refurbishment forms part of the University’s ambitious 2026: Transform capital investment programme, which focuses on improving campus facilities and supporting the student experience by the University’s 100th anniversary of its charter.

Further information

To keep up to date with the latest Library refurbishment news, please visit the Library refurbishment webpage and look out for posts on this Library blog.

Rachel Redrup for University Communications

Use other libraries with SCONUL Access scheme

Are you going home for a break but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Get ready for summer vacation borrowing

Term will end on Friday 14 June and standard loans will be extended for all taught students from Thursday 6 June.

Any standard loans borrowed by undergraduates or taught postgraduates will have their due date extended until 1 October or until the end of your course, whichever is earlier and will not be recalled.

For all other Library members standard loans will continue as normal, meaning they can be recalled.

7-day and Overnight loans operate as normal throughout the vacation for all users.  Please continue to check your Library account as fines will accrue on any overdue 7-day and Overnight loan items.

Remember:

  • Standard loans – yours all summer if you are an undergraduate or Masters student!
  • 7-day loans – loan periods remain the same for all users.
  • Keep checking your emails and Library account for any recall notices.
  • Course Collection loans – remain the same, due back at 11:00am the next day.
  • Fines – pay online via the Campus Card Portal, in person at the Information Desk, or over the phone.

More Information

Please visit our website for more information.

Matthew Pearson, Library User Services

Last call for Store and Closed Access requests!

Get your requests in before our deadlines to collect items in time for the Easter closure that are not found on our subject floors! 

  • Off-Site Store items will need to be requested before 08:15 on Monday 15 April
  • Closed Access items will need to be requested before 10:30 on Tuesday 16 April.

Normal service will resume on Tuesday 23 April with the first Closed Access collection on that day and the first Store collection on Thursday 25 April.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page or our Store items video guide.

Matthew Pearson, Library User Services

Borrowing and opening hours over Easter

With the Easter vacation approaching, make sure you know our upcoming opening hours and borrowing policies for the break!

Opening hours

Our opening hours will be changing over the Easter Vacation period.

Between Monday 1 and Friday 5 April the Library Building will be open from 09:00-17:00.

Between Monday 1 and Friday 5 April the Library@URS Building will be open from 08:30-19:00.

Between Saturday 6 and Tuesday 16 April we will revert to normal term-time opening hours. 

Both Library buildings will be closed for the University Easter Closure between Wednesday 17 and Monday 22 April.

Please see our opening hours webpage for more information.

Borrowing

To help with all that revision over the break, it will be ‘business as usual’ with loan periods remaining the same in vacation as all term. However, no items will be due for return between Wednesday 17 and Monday 22 April; during the University closure period.

Please keep up to date with your Library account as due dates could change as items are recalled.

More information

Please visit our website for more information. 

Matthew Pearson, Library User Services.

Use other libraries with SCONUL Access scheme

Are you going home for a break but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Use other libraries with SCONUL Access scheme

Are you going home for the holidays but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Keep borrowing over the Christmas holidays!

University Library in snow with fir tree in foreground

The end of the Autumn term is rapidly approaching! Have you checked what our opening hours are over the Christmas vacation? Or do you know when your items have to be returned by over the University closure period?

Opening hours

Autumn term will end on Friday 14 December as the Christmas vacation begins the following day, Saturday 15 December. This means that the opening hours of both University Library buildings will change.

Please note that both Library buildings will be open on the weekends of 15/16 December, 22/23 December and 5/6 January but as self-service only.

The Library buildings will also be closed over the University Christmas closure between Monday 24 December and Tuesday 1 January.

Please see our opening hours page on our website for more information.

Borrowing

With textbooks in increasingly high demand even after the end of term, we’ve made sure our policy ensures fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term. This means that items will not be issued to cover the whole Christmas vacation.

Just keep renewing your loans unless or until someone else recalls them … so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can place holds on books on loan in vacations. The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

We know the short Christmas break also spans public holidays and the Christmas University Closure period, so we’ve made special allowances. Any journals, 7-day loans or Course Collection items borrowed from Friday 14 December until the Christmas University Closure will be due back on Wednesday 2 January (by 11:00 for Course Collection items).  No items will be due back between Friday 21 December and Monday 1 January.

Happy holidays!

Matthew Pearson, Library User Services

Teaching and study space in Library@URS

From 1 October, the University has temporarily converted two more Library@URS rooms for teaching. Although less study space is available here on term-time weekdays, remember you can use alternative study space available across campus, as well as the new group and quiet study areas recently opened in the Library building.

Changing rooms!

With the temporary closure of some teaching rooms in the Palmer building for remedial work, two of the rooms on the second floor of the Library@URS (2s21 and 2n09) have been converted to teaching rooms. When these aren’t in use for teaching they can be used for study. However, owing to fire regulations regarding the safe capacity of the URS building, more group study rooms on the second floor will be closed while teaching rooms and the Large Lecture Theatre may be in use.

All group study rooms will be open for use from 18:00 on Fridays until 08:00 on Mondays during term time, as well as all throughout the vacations and summer term. All other quiet and silent study rooms on the north side of the building will remain open throughout. You can still use the group study rooms on the Library@URS ground floor.

Study space in the Library

The Library’s newly re-opened Ground Floor offers quiet study seating options, while the 1st Floor provides a range of group study seating options. Please bear in mind that Library refurbishment continues on these and other floors until autumn 2019 and it will sometimes be noisy or disruptive. Read more about the newly opened spaces in the Library here.

Alternative study spaces across campus

In addition to Library spaces, there are still around 1,500 study spaces available across the Whiteknights and London Road campuses. These are listed on the Student Services pages about alternative study space available across campus or the ‘Find study space beyond the Library’ section of the Library Refurbishment Project page. Do bookmark this on your laptop or mobile to find it easily later!

Further information

To keep up to date with the latest study space and Library refurbishment news, please visit the Library refurbishment webpage and this Library blog.

Katie Moore, Trainee Liaison Librarian 

Library and URS at Easter

Library closed Thur 29 March to Tues 3 April

The Library and URS Building will close at 17:00 on Wednesday 28 March for the University Easter closure period. We will reopen at 08:30 on Wednesday 4 April. You can always view our full opening hours on our website.

Help while we’re closed

If you need help while we’re closed you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library homepage! This service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.

Borrowing over Easter

Revising this Easter vacation? It’s not all bad! The Library makes getting those crucial textbooks even easier for you. It will be ‘business as usual’ with loan periods remaining the same in vacation as all term.

So keep checking your account and renewing your loans unless someone else recalls them. No items will be due back over the closure period and we’ll email you if your loans are recalled! You can return items at the Library even when we’re closed or you can even post them back to us. If you’re ever unsure, you can contact us.

Study spaceEaster chicks

All of the group study rooms in Library@URS will be open from 6pm on Friday 23 March until the start of next academic year (except during the University’s Easter closure period). If you ever need to find study space just check our Study Space map to find a place or use the Free Room Finder online tool which displays rooms available for immediate use.

Holly Thomas, Library User Services

 

 

Library refurbishment: extra study space and update on works

Whiteknights map

Download the new Study Space Maps now from www.reading.ac.uk/library/refurb

Here is an update on new study spaces available later this month and works taking place inside the Library.

New study spaces around campus

The Library@URS offers around 600 study spaces during term time. While the space is convenient for studying, we do recognise that it can be difficult to find space during peak times (occupancy rates suggest this is typically 10:00– 16:00).

Following student feedback, the University will be able to offer additional study space beyond the Library@URS from Monday 15 January 2018:

  • Study space at Eat at the Square: Eat at the Square will be open after lunch 15:00-18:00 every Monday to Friday during term time. It will provide approximately 280 spaces, with refreshments available to purchase from The Grumpy Mule.
  • Extended Chancellor’s Building opening hours: Opening hours for the Chancellor’s Building have been extended to offer additional space 18:00–21:00 every Monday to Friday during term time. (This is in addition to opening Chancellor’s at weekends if URS becomes full – see below).
  • New study spaces to be created in Halls: In case you missed our announcement last November, more than 100 new study spaces will be available across our Halls of Residence. We are aiming for these to be ready by the end of February.
  • AVAILABLE NOW – Study Space Map: We have also produced a Study Space Map highlighting spaces across our Whiteknights and London Road campuses. Download the map today at our Library refurbishment page (top link in ‘FIND STUDY SPACE BEYOND THE LIBRARY’ box).

The above new services join our existing Library@URS arrangements and space-finding tools. To recap, these are:

  • Library@URS arrangements
    • Library@URS anti-desk-hogging service: Does that jacket really need its own space? Please speak to staff at the Reception or ground floor Information Desk if you see unattended spaces ‘booked’ with belongings.
    • Chancellor’s Building as overflow space: The Chancellor’s Building can be opened as relief space if URS becomes full at weekends – please speak to staff at the URS ground floor Information Desk for more information.
    • Extra URS space over weekends and vacations: Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be available when the Large Lecture Theatre is not in use over weekends and vacations (due to fire regulations). In term time, the rooms are available from 18;00 Friday until 08:00 Monday. The rooms will be immediately available during vacations and summer terms, ensuring the maximum study space capacity can be used at exam revision time.
  • Digital space-finding tools can be easily accessed through the Library refurbishment page:

Noisy works within the Library

As ever, the Library building remains open for borrowing books and learning materials while refurbishment work takes place.

Please note there may be noisy works over the next few weeks as the next phase of work includes the cutting of concrete slab on the Ground and Basement Floors.

Where to find out more

Don’t forget that Library staff are on hand to answer your questions and help you out –  please speak to staff at the Library@URS Reception or Ground Floor Information Desk if you need assistance or have any queries.

Please visit the Library refurbishment webpage for further information on the project, including the latest news, links to space-finding tools and FAQs.

Rachel Redrup, Library Marketing Co-ordinator
for UoR Communications