Student Services News

News from the Student Services Centre (Carrington Building)

Month: January 2013

Student Services Centre

The Student Services Centre is located in the Carrington Building. It is the  home to student support services on the Whiteknights Campus. It is your one stop shop* for help and support during your time at Reading – from Accommodation to Exams.

Ground floor

Your first port of call should be the Helpdesk. You can drop in to get key information or guidance from one of our friendly and experienced Helpdesk Advisers, or make an appointment with a specialist adviser from one of the support teams:

Student and advisor at HelpdeskThe Helpdesk can provide copies of documentation, issue Campus Cards, check your enrolment or billing status, give you directions, update your data, assist with payments, and generally provide information on most student-related issues. The Student Advisory Team provides support and advice for International Students, information on suspensions and withdrawals and general welfare support. The Student Financial Support Team can help you with funding queries and information on bursaries, scholarships and prizes. The Student Payments Team are here to help you in the event of difficulties with your fees, including arranging payment plans.

On the ground floor you will also find:

  • Accommodation Enquiry desk where you can get information about our Halls of Residence
  • Disability Advisory Service for help and support for students with a disability
  • PCs where you can browse information leaflets or access our online Helpdesk and FAQs.

First floor

On the first floor you will find the Careers, Placement and Experience Centre (CPEC), offering careers advice and much more. In room 106 you will find the Counselling Services who offer professional, confidential and non-judgemental support to enable students to make the most of their time at Reading. If you don’t want to speak to someone fro the Counselling Service you can get informal, friendly and confidential support for students by students from the Peer Supporters– they run an ‘open house’ on the first floor landing every Wednesday 12:00-14:30.

Second floor

On the second floor of the Carrington Building you will find the Examinations Office and the Joint Faculties Office. These offices provide support for academic related issues you may encounter whilst at Reading – please email with initial enquiries and to request appointments ( or

*Other support

Whilst we’ve got almost everything you’d need under one roof at the Carrington Building, there are some extra sources of support available elsewhere, indluding:

RUSU Spring News

RUSU Elections

Voting crossEvery year, University of Reading students elect five of their peers to spend one year leading their Students’ Union. These elected Student Officers are paid to work full-time to represent you! They campaign within the university, local community and to the Government, to make sure your views are heard. They work to ensure that all parts of the Students’ Union, from the Advice team, Nursery, and retail outlets to the venues, sports clubs, societies and student media are truly working for you!

Eight Part-time Officers are also being elected in to represent LGBT, Women, Disabled, International, Postgraduate, Mature and Black, Asian and Minority Ethnic students. There is also an Environment and Ethics Part time Officer position.

Two Student Trustees are also part of our election process and their primary role is to sit on the RUSU Trustee Board and to help guide the direction and strategy of the Union.

This year’s RUSU Election nominations open on Monday 4 February (Week 4). If you are interested in running for any of the above positions, feel free to email Ceri Jones, VP Democracy and Campaigns and ask any questions. Alternatively, if you think one of your friends would be a good candidate recommend them to us and someone will contact them.

Information about the RUSU Elections including an outline of the roles for each position can be found on the RUSU website.

RUSU Student Lettings – have you registered?

RUSU Lettings signThe recently opened RUSU Student Lettings is owned and run by Reading University Students’ Union and is a letting agency with a difference. The agency is located in the familiar environment of the Students’ Union and only deals with responsible landlords of well-maintained properties and these are offered without the ‘hard sell’ of the high street agents. RUSU Lettings is also committed to ensuring that students find quality properties ranging from individual rooms and houses of all sizes, within areas preferred by University of Reading students. We understand the financial burdens that our students face, so we do not charge students any agency fees. 

So if you are looking for accommodation for the next academic year, make sure you have registered your details with the agency, so we can help find the perfect place for you in houses owned by reputable landlords.

One World Week: Monday 4 – Friday 8 February

Join us for a week of exciting events celebrating and raising awareness of cultural diversity. There are so many great events which means that there should be something for everyone.

Events include a Model United Nations Conference, a showing of the Portuguese film ‘TABU,’ a talk about the University of Malaysia by Professor Tony Downes, a Cultural Festival, a discussion on ‘Faith and Sexuality: Can You Be Religious and Gay?’, Cultural Show and LASS Carnival Party

Times and more details can be found here.

Varsity 2013 

This year our Reading Knights teams will be taking on Oxford Brookes on Saturday 2 March. The event will be taking place in Oxford but our teams would be grateful if they had some supporters cheering them on. For more information contact Nick Cook, VP Student Activities

London Road Space

RUSU has opened a new space at the London Road campus. Feel free to drop in and have a chat with your Student Officers, Advisors and Activities teams on a Thursday afternoon during term time. You’ll find them in L19, Room G29.

Careers, Placement and Experience Centre – Spring events

Headstart – programme now available

Looking to shape up your career plans for 2013? We’ve got a great programme of Headstart careers events on offer this term. There’s something for everyone!

Please visit the Headstart website for full details and to book a place on one of our sessions.

University of Reading Virtual Careers Fairs – now live!

Did you miss our Careers & Placements Fair or Law Fair during the Autumn term?

The Careers Centre are delighted to announce the launch of our Virtual Fairs, supported by a grant from the University Annual Fund, which will be open throughout the Spring term. You will be able to view all of the employers that attended our fairs in the Palmer Building during the Autumn. Just register and then browse the exhibition stands at the Careers and Placement Fair or Law Fair.

Employers on campus

There’s a number of employers coming onto campus during the Spring term, so make sure you don’t miss out on your opportunity to speak with recruiters, especially if you are looking for opportunities for after graduation.

We have Enterprise Rent-A-Car coming in to give you tips on Succeeding at Assessment Centres on the 7 February. Interested in working abroad? Come along to meet Chatteris on the 11 February who will be talking about teaching in Hong Kong. Finally, don’t miss out on some free sweets and balloons on Valentine’s Day – as PwC will be giving them away!

For a full list of employer and Headstart events, visit the website.  

Placement Clinics

CPEC hold a central placement clinic on Tuesday, Wednesday and Thursday from 11.30-14:00 for students who need support with placements, internships and vacation work , anything from ‘how do I find a placement through to more detailed advice’. They operate on a first come- first serve basis for a period of 15 mins, but if you need longer – we can book you an appointment with the placement officer responsible for your subject.

Job Shop

Don’t forget to come and visit the Job Shop if you need help in finding a part time job, either for term time, or the vacation period. We can help you find the jobs that match your skills and advise you on your CV’s, applications and covering letters. The Job Shop is based in RUSU and open 10:00-16:00, Monday to Friday during term time. All jobs can be also accessed via My Jobs Online.  

You can also find the Job Shop on Facebook or follow them on twitter (@UniRdg_Jobshop).

Undergraduate Research Opportunities Programme (UROP)

UROP will be open to student applications from 11 February. We will have 50 research placements in total based with top academics across the Universities’ faculties – all vacancies will be advertised through My Jobs Online.

Completing the RED Award

There are lots of RED evaluation sessions running throughout the spring term, giving students the opportunity to complete their award ahead of the exam period. Please check RISIS for the list of dates and times and register on the session that suits your schedule the best.

And finally… a reminder for Finalists!

If this is your final year at Reading there can be something very uncomfortable about coming back to the University this term…everything is so… final – your final Spring term, your final set of exams starts to loom. Some finalists will know what they want to do after they graduate in just six months time. Some of you will maybe have a job offer or postgrad course in the bag. However if last year’s statistics are anything to go by the majority of students at Reading are still looking to put something in place. If that’s you then the University Careers Centre is here to help. You don’t need to know what you want to do to come and use us. Just drop in to Careers on the first floor of the Carrington Building and see a Careers Adviser for fifteen minutes. These fifteen minute slots are available on a first come first served basis between 11.30 and 14:00 Monday to Friday. We are also holding  a specific session for you on Thursday 7 February at 13:00 – this is  a joint session run between Careers and Student Wellbeing which will address the issues of what to do this term and tips on coping with uncertainty. To find out more and book a slot go to My Jobs Online or book at Reception on the 1st floor of the Carrington Building.

Proposed improvements for cyclists and pedestrians

Your opportunity view an exhibition on proposed improvements to walking and cycling schemes in the area around the University’s Whiteknights and London Road campuses.

Reading Borough Council have recently conducted a transport study for the area around the University in consultation with local residents. One of the major perceived problems highlighted by the study is the lack of provision for cyclists and pedestrians.

Working with local stakeholders including the University and the Royal Berkshire Hospital, the Council have produced a set of new proposed cycle routes and pedestrian crossings.

All staff and students are invited to attend an exhibition showing the details. Please take time to visit the exhibition to see the proposals:

Active Travel Schemes for East Reading Exhibition
Date – Thursday 24 January
Time – 14:30 to 18:15
Location – St Luke’s Church Parish Hall, Erleigh Road

You can see a map of the changes proposed here.

Classes cancelled – afternoon of Friday 18 January

As the weather conditions are closing in on Whiteknights and Henley Campuses (and more snow predicted), we have made the decision to cancel classes this afternoon. We need to ensure that students and staff, particularly those facing longer journeys, get home safely before it gets dark. Please take care on paths and roads across campus. Please be aware that staff may not be available to answer your queries until early next week.

Student Services Centre is closing at noon. The Students Union is closing at 13:00.

The Library will remain open until 17:00 today and aims to be open 11:00-17:00 over the weekend. Please check the Library website for updates. The University Museums and Special Collections will be open until 16:00 today and hope to be open over the weekend as usual.

The SportsPark and Library cafes on Whiteknights will remain open on Friday afternoon.


There are exams taking place at London Road this afternoon. The ICMA exams at 14:00 are still taking place.

Update- looking ahead to Monday

We are expecting to be back to normal on Monday and look forward to seeing you back on campus then. Grounds staff have cleared campus roads and most footpaths today and will be working over the weekend to clear car parks and make the campus as accessible as possible for Monday. However, with more cold weather and snow forecast over the weekend, please check back here on Sunday evening for further updates.

Updated at 17:30 Sunday 20 January

Grounds staff have worked hard over the weekend to clear snow from campus roads, car parks and paths. We are expecting University campuses to be open as usual tomorrow (Monday), but should weather deteriorate badly overnight, we will update you first thing Monday morning. There is still snow and ice on all campuses, and paths and some roads remain very icy. Even if there is no further snow overnight, it will remain slippery under foot on Monday so please tread carefully and avoid walking under snow-laden trees.

Accommodation for returning students

Each year there are a limited number of rooms set aside in Halls for students. If you enjoyed your stay in Halls first time around it’s your chance to do it all again! There is a wide range of accommodation available including standard single rooms, en-suite rooms, self-contained studios and the Stenton Townhouses.

Applications for 2013-14 hall accommodation opened on the 8 January 2013 and you can click here to find out more information.


If you fancy living out then there is plenty of advice and support from RUSU available on their website, and they even have their own lettings agency.



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