Student Surveys & Why They Matter

We want to ensure that you have everything you need to succeed in your studies and have a great time at university. That is why we take the Reading Student Survey (RSS) and other surveys extremely seriously – it means we can listen, understand and act on your views.

This year, for the first time, we will be asking all of our undergraduate students to complete a survey, whether or not they are in their final year of study. This will provide us with the most accurate overview of our students’ individual experiences, what you think is working well and where we can improve.

For non-finalist students (first and second year undergraduates), the Reading Student Survey (RSS) or the UK Engagement Survey (UKES) are the surveys for you! You will find your link for UKES in an email sent to your university email address on Thursday 1st March. Both of these surveys run from February to April, the first involves questions relating to out provision of support services and other campus facilities, with the latter being centred on your academic experience.

So what are the benefits of completing the surveys?

The first benefit about completing these surveys is improving your university experience. Having the opportunity to express your opinions is an effective way to improve the facilities on campus and therefore improve your overall experience at university.

The second is making a difference. Improvements that are implemented from comments and suggestions in surveys have a lasting impact on students, even on those who are yet to arrive at the University. Improving the academic, study, social and wellbeing facilities on campus ensure the future successes for other students, which keeps the University of Reading as a highly regarded institution of higher education.

The final perk is there is a prize! After completing a survey you will be entered into a prize draw to win one of five £20 Amazon vouchers. What could be better than a £20 voucher heading your way from what could be as little as 5 – 10 minutes of survey time? Bargain!


Responding to student feedback

For more information on how the University uses student feedback, including from surveys, please visit our dedicated webpage.


Any queries?

If you have any difficulties accessing the surveys or have any questions, please email

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