Student Services News

News from the Student Services Centre (Carrington Building)

Month: June 2019

Local sexual health services

When it comes to sexual health, it’s really important to know where you can go for professional, confidential advice and support.

Safe Sex Berkshire is a one-stop-shop for advice covering a wide range of issues relating to sexual health and relationships, including information on what local services are available to you and how you can access them.

The site covers a huge range of topics, including:

  • general advice surrounding sex and relationships, including gender identity and consent
  • information on types of contraception available, including emergency contraception
  • local and home STI testing, including information about treatment for STIs
  • pregnancy testing and options to think about if you are pregnant

Click through, take a look, and bookmark the page!

Safe Sex Berkshire also provides advice and information regarding what support is available in cases of sexual assault, as well as what you can do if you are worried about a friend.

If you are feeling worried or anxious about something and would like to speak to someone, the Student Welfare Team are here to help. The team offers a drop-in service in the Carrington building, available Monday – Friday, 10:00 – 16:00, where you can come along and speak to someone in person. Alternatively, you can send them an email at and ask to arrange an appointment with a member of the team.

Become an Open Day Ambassador

Do you have what it takes to promote your University to future students?

We are recruiting current students to be ambassadors at our June 2019 Open Days on Friday 21st and Saturday 22nd June.

Please note: You must be available to work both days.

Being an Open Day Guide is an exceptional opportunity to share your passion for your university with the chance to talk about your course, university life and what it’s like living in university accommodation. With the training and experience you’ll gain, this is a fantastic opportunity to improve your CV and provide additional experience when applying for jobs in the future.

Open Day Guides have a pivotal role on the Open Days, acting as positive role models who can enthuse about their experiences to prospective students. As an Open Day guide it will be your role to provide an exceptional experience for visitors.

The work involves: welcoming prospective students and their guests onto campus; giving tours, and sharing your experiences of University life. You could be welcoming visitors on at the check-in point; directing to lecture sessions, or leading groups to accommodation.

What are the benefits of working for the main university open day team?

  • Long hours available on the open days – generally 07:30-17:00 or 18:00pm
  • Pay rate will be £8.38/hour + holiday pay for the next open days
  • Variety of work available – including working in the dome, working in the car parks, campus tours or accommodation tours.
  • Opportunity to move between teams and duties on the day.
  • The opportunity to have a stepping stone into work at other university events or as a Student Ambassador helping with outreach and university promotion activities.
  • Wider team progression opportunities for deputy team leader and team leader positions if you work within the open day and the main student ambassador teams throughout the year.

If you think you have what it takes, apply now via Campus Jobs.

If you have any queries, please contact

Summer opening hours 2019

We’re almost at the end of the academic year, but there will be plenty of services, facilities and support available to you throughout the summer break.

The Library building will be open 9am-5pm on weekdays during the vacation period and will be closed on weekends, with the following exceptions:

  • Saturday 20 July: Open 11am-5pm
  • Saturday 17 August: Open 11am-5pm
  • Saturday 21 September: Open 11am-5pm
  • Closed Bank Holiday Monday 26 August.

Please note that the Library@URS building will close to users after the end of Summer term, once Library study space furniture, services and collections have returned to the Library.

Student Services Reception
Monday – Thursday 9am-5pm and Fridays 9am-4.30pm.

Support Centres
Open Monday – Friday 9am – 4pm. You can find your Support Centre here.

Student Financial Support Team
The team do not provide a drop-in service outside of term time, so recommend that students email on or telephone 0118 378 5555 to ask for an appointment to speak with a member of the team, or visit the money matters website.

The reception desk will remain open from Monday – Friday 9am – 5pm throughout the summer vacation period.

Mondial will be open Monday-Friday from 9:30-2:30.

Mojo’s will be closed throughout the vacation period.

This service is open same hours as usual:

Monday-Thursday 9am-5pm,
Friday 9am-4.30pm

The Halls Hotlineis a 24/7 on-site service desk dedicated to responding to issues or concerns in halls accommodation. The Halls Hotline team are available seven days a week and 365 days a year. You can call the Halls Hotline by calling 0118 378 7777 or by dialling 7777 from any of the wall-mounted phones located around halls. You can also e-mail If we need to get back in touch with you for more information we will call the mobile number you provide us with.


  • Park Bar
    Open until 22 June then Closed. Midday to 11pm
  • Park Eat Food
  • Ice House, Wantage Bar, Northcourt Bar, St. Patrick’s Catering and Wantage Catering will all be closed.
  • Park House
    Monday – Friday 12.00-23.00. Closed Bank Holidays
  • The Dairy
    Monday to Friday, 8.00-00.00
    Saturday 12.00-00.00
    Bank Holidays and Sunday Closed.
  • Eat at the Square
    Monday to Friday, 8am to 3pm
  • AGRICULTURE CAFÉ: Monday – Friday, 9.00am – 3.30pm
  • ARCHITECTURE CAFÉ: Closed Summer vacation period.
  • BEFORE & AFTER: Monday – Friday, 8.30am – 3.30pm
  • CHE VITA: Monday – Friday, 8.00am – 6.00pm
  • ENTERPRISE CAFÉ: Monday – Friday, 8.30am – 4.00pm
  • HENLEY BUSINESS SCHOOL CAFÉ: Monday – Friday, 8.30am – 4.00pm
  • LIBRARY CAFÉ: Monday-Friday, 9.00-4.30
  • SPORTSPARK CAFÉ: Monday-Friday, 8.00am–8.00pm,
    Saturday-Sunday, 10.00am-5.00pm

Please watch this space for further updates on University opening times over the summer period.

Advice on being a good neighbour this summer

Congratulations to all the students who have finished exams and best wishes to those still studying. We know many of you will want to relax and enjoy the summer before the end of the year, but if you are living in privately rented accommodation, please do be considerate to your neighbours who are still getting up early to go to work and who may have young children going to school. You may also have student neighbours who are still sitting exams.

Landlords and neighbours have also asked us to pass on the message to not sit on flat roof extensions or drag furniture out onto it. Some of these roofs will not support the weight and may collapse. Additionally, this is intrusive for your neighbours.

If you are planning to hold house parties, please let your neighbours know in advance and if it is on a week night, please keep the music indoors with the bass low after 11pm. Terraced housing is often thin with little insulation, so many people will be disturbed by loud noise after 11pm.

We don’t want to stop you having fun as we appreciate you will have worked hard all year, but please respect your neighbours and be considerate when you are socialising late at night.

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