Finding submission receipts in your University email inbox

When you submit work to a Turnitin or Blackboard assignment, you will be emailed a submission receipt to your University email address. In some cases this emailed receipt may not be immediately visible in your email inbox. Only selected emails are shown to you when looking at your emails in the Me@Reading portal and when you look at your emails in Outlook in Office 365 using the Focused inbox.

This article shows you where to look to find your receipts and how to edit your settings to avoid receipts being hidden in future.

How to find your emailed submission receipt

When you go to the Inbox in your Me@Reading portal, click on the message which says
“This inbox lets you quickly read emails. For more functionality go to Office 365” to open your Outlook email inbox in Office 365.

Link to Office365 from the Me at Reading inbox

By default, the display of emails in your Inbox is divided into a ‘Focused’ and ‘Other’ inbox.

Office365 Inbox

Only the messages in the ‘Focused’ section are displayed inside Me@Reading. It is quite likely that Microsoft has put your submission receipt into ‘Other’.

Click ‘Other’ to view messages in this inbox.

Change the settings and display submission receipts in your Focused inbox:

Office365 Other Inbox

Right-click on your submission receipt, and choose ‘Always move to Focused Inbox’ from the drop down list.

(NOTE: If you use both Turnitin and Blackboard Assignment submission points you will need to do this on an email receipt from each tool, as they are sent using different email addresses.)

Always move to focused inbox

Click Yes to the Microsoft message which appears.

This receipt, and all future receipts from Turnitin, will now go straight into your Focused Inbox. In addition, they will also display in your Me@Reading Inbox.

Turnitin receipt in Me at Reading inbox

Remember to always check your Outlook Office 365 Inbox if you can’t see your receipt in the Me@Reading inbox, before contacting the IT Service Desk for support.

What to do if you cannot find the submission receipt for your assignment.

If you can not find a receipt for your submission, always go back to the assignment submission point in Blackboard and double-check that your file uploaded successfully.