If your students submitted work to Turnitin while the recent Blackboard migration was in progress (i.e. between 6th and 16th August) these submissions may not show up in the Blackboard Grade Centre. This is because Turnitin has not yet synchronised data with our new Blackboard system.
The students’ submissions are certainly not lost, however. You will see them if you go to Control Panel > Course Tools > Turnitin Assignments and then into the relevant Turnitin Assignment. If you then grade the paper using Turnitin GradeMark, the mark you enter there should transfer to the Blackboard Grade Centre.
Or you can use the Turnitin ‘Sync Grades’ tool to push details of all student submissions into the Grade Centre.
To do this, go to Control Panel > Course Tools > Turnitin Assignments and click on the Sync Grades button next to the relevant Turnitin Assignment.