Help! my course menu is blank!

A few staff have logged support calls since the Blackboard upgrade because their course or organisation menu appears to be blank. If this applies to you, don’t panic, there is a very simple fix – please see our guide Resetting the colour of your course menu.

Follow the steps in this guide and your course or organisation menu will revert from this

blank organisation menu

to this 

organisation menu reset

The reason the problem has arisen is that, when we developed the new colour scheme for Blackboard, we found that we could enforce a white menu background for all courses, but were not able to enforce a colour for the menu text. On some courses and organisations, at some date in the past, staff must have selected white menu text – meaning that the menu on those sites is now displaying as white text on a white background.

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