Recent Turnitin changes

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Turnitin – immediate Similarity Reports for up to three resubmissions

Previously, on Turnitin assignments where students were allowed to submit and resubmit drafts up until the due date, if students made a resubmission they had to wait 24 hours for the Similarity Report to generate.

Turnitin have now changed this:

Students can now view their initial Similarity Report, then revise and resubmit their work up to three times, without having to wait 24 hours for an updated report. After three resubmissions have been made, the 24-hour report generation wait time will be restored.
Instantaneous similarity results give students the formative support they need to master paraphrasing and citation conventions efficiently.

https://guides.turnitin.com/01_Manuals_and_Guides/Release_Notes/Turnitin_Release_Notes/Instant_Similarity_Reports_for_up_to_three_resubmissions

 

This feature is, of course, only available if resubmissions are enabled for an assignment i.e. if under Generate Similarity Reports for student submission you have selected Immediately (can overwrite reports until due date).

We have updated our Turnitin user guides for students accordingly.

 

Turnitin iPad app logoTurnitin iPad app

A new release of the iPad app was made available in the Apple app store in January. This includes fixes for bugs which were affecting Rubrics and Grading Forms.

As ever, please ensure that you have finished marking and sync’d all downloaded papers before updating your app.

For information on using the app, see our support page: Turnitin iPad app.

Turnitin Feedback Studio: Save Error

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Update – The issue is now resolved.

 

Here is the information from Turnitin:

 

Turnitin Service Alert

 

Some Turnitin and TurnitinUk users (including those integrated with our service) may have experienced an error when attempting to leave comments through Feedback Studio from Jan 29 1:30 am PST- Feb 03 7:09 PST/Jan 29 9:30 am GMT – Feb 04 3:09 am GMT/Jan 29 8:30 pm AEST – Feb 04 2:09pm AEST. Post resolution, root cause analysis was performed and monitoring / alerting has been put in place to further mitigate the chances of similar technical difficulties from occurring.

 

________________________________________________________________________

 

Original post:

Over the last few days some staff have encountered an intermittent error when attempting to add Quick Marks or comments, using the Turnitin Feedback Studio.

A ‘Save Error’ message is displayed as shown below.

Turnitin 503 error

This issue is affecting users at other institutions, and Turnitin are aware of the problem. At present, Turnitin have not been able to give us an indication of how quickly the error can be resolved.

If you experience this issue, please log a support call  via the IT Self-Service portal.

When doing so, please provide details of

  • the Blackboard course
  • the Turnitin assignment name
  • the Turnitin paper ID for a paper where this occurred
  • what kind of computer are you using – Windows or Mac?
  • which browser are you using?

It is also worth clearing your browser cache – this may not prevent the problem from recurring, but should delay its reappearance.

 

Please note:

If you are simply having trouble viewing or editing previously entered comments and Quick Marks, our recommendation is to switch to the Firefox browser.

However the ‘Save Error’ described above appears to affect all browsers.

 

 

Turnitin Feedback Studio: unable to view or edit Quick Marks

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Some staff have reported that, when marking student work using Turnitin Feedback Studio

  • they are not able to view previously entered comments or QuickMarks
  • they are not able to open and edit previously entered comments or QuickMarks
  • the Feedback Studio screen freezes.

Turnitin are aware of this, but the intermittent nature of the problem makes a diagnosis difficult.

However Turnitin have said that, as far as they are aware, these issues do not occur in the Mozilla Firefox browser.

Therefore, when marking student work in the Feedback Studio, we recommend that staff use Firefox.

eMarking tips & advice: Turnitin | Blackboard Assignments

This information is relevant to staff involved in marking work online

Over the next few weeks, many staff will be marking work which has been submitted via Blackboard or Turnitin.

To avoid any issues, please consult our E-marking essentials page, which provides essential information for anyone marking coursework and returning feedback to students online.

The page covers all aspects of assessment using Turnitin, Blackboard Assignments, and the Grade Centre:

  1. Preparing to mark online
  2. Marking assignments
  3. Moderation
  4. Releasing feedback and marks to students

 

There’s a few points we’d particularly like to highlight:

EMA Early Adopter Schools (APD & SAGES)

If you are in one of the Early Adopter Schools you will have been provided with specific guidance on e-marking and feedback. That information overrides the generic guidance on our support page.

 

Turnitin

Although you should be able to use Turnitin with all major browsers, advice received from Turnitin engineers and other institutions suggests that Firefox is the most reliable browser to use when providing feedback using the Feedback Studio.

If you do experience any technical issues with Turnitin over the Christmas closure period, you can contact Turnitin Support directly for help.

 

Blackboard Assignments

In January, we will be transitioning to a slightly different interface for providing online feedback on work submitted to a Blackboard assignment. Details can be found in this post on the TEL blog.

Instructors on a course with a Blackboard assignment due in December or early January, should already have been contacted with details of this change and what to do.

 

If you have any queries, please log them via the IT Self-Service portal.

 

Avoid using commas in the title of Turnitin assignments

We have recently become aware of a minor issue when exporting marks from a Turnitin Assignment.

This issue only arises

  • when using Google Chrome (but this is generally our preferred browser)
  • for Turnitin Assignments which have a comma in their title

 

So there’s a simple solution: don’t use commas in the title of your Turnitin Assignments.

Strangely, other punctuation marks seem to be OK – it’s just commas which cause a problem.

TEL Consultations

Would you like specific advice on your teaching practice using technology? Are you interested in finding out how you could:

  • Engage and support your students?Discussion
  • Enhance your teaching practice
  • Overview your module/course?

The TEL team are available to meet with you individually for an in-depth discussion and advice on your specific needs. The consultations are 30 min 1-to-1 sessions with a member of the team and are designed to provide you with advice and support on the effective use of technology in your teaching.

What topics can we advise on?

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