A new help site has been developed for students to support them in their use of Blackboard and Turnitin! The site covers everything from answers to students’ frequently asked questions to essential advice on how to submit assignments online.

Students can now access a clean and simple help site when they click on the ‘Support for Students’ tab within Blackboard.

As members of staff you also have access to this tab to see what help is available and assist students to find the help they need.

The help site contains all of the same information that was previously available but the refreshed layout should make it easier and quicker for students to locate information.

Using the new site

Watch this short video to see what the new site offers.

https://www.youtube.com/watch?v=RGa_LkY9HoU

You can now:

1. Search the articles to find help, with predictive text that suggests relevant articles as you type!

2. Browse articles by category.

3. Access concise advice that answer queries and include links to further details and support guides.

The TEL team will continuously develop and refine the help materials on this site to ensure it meets students’ needs. If you have any suggestions for student help articles, please leave a comment below.