Student Services – Handy contacts

A female sitting on the floor with a laptop. They are looking up and illustrated envelopes are floating above her

Many teams throughout the University of Reading have had to adapt the way they work, and so there have been several changes to team opening times, and appointment instructions. We have put together a handy infographic and the below information so you can easily find contact details and opening times.

Remember to keep up with Essentials – our student webpages, for the latest contact details and information from our support teams.


Student Services Reception

The best way to contact the Student Services Reception is via telephone and email:

0118 378 5555 Mondays to Thursdays 09:00 – 17:00 and on Friday 09:00 – 16:30 studenthelp@reading.ac.uk.

The reception desk is open on for face-to-face enquiries from 11:00 – 13:30, and 14:00 – 16:00 Monday to Friday.


Support Centres

Ask a Question is the main method for contacting support centres.

You can telephone between 10:00 – 16:00 Monday to Friday.  More information on the individual support centres can be found on Essentials.


Student Welfare team

You can email the team at studentwelfare@reading.ac.uk  and ask to arrange for a telephone or video call appointment with one of the Welfare Officers.

You can also call 0118 378 4777 Monday to Friday between 10:00 and 16:00.


The Counselling and Wellbeing team

The best way to contact the team is via telephone or email:

0118 378 4216 (9:00 – 16:00) counselling@reading.ac.uk.

To make an appointment with the Counselling and Wellbeing team, you will first need to register – Find out how to register online.


The Disability Advisory Service

The Disability Advisory Service is offering remote appointments through Teams video call or phone call. If you would like to discuss having an appointment, please contact us by telephone: 0118 378 4202 (between 10:00 and 16:00) or email: disability@reading.ac.uk


The Student Financial support team

Virtual appointments are available Monday, Wednesday and Friday between 09:30 – 12:00.

Book an appointment.

The team are currently unable to see students face to face if you have an urgent query please call the team on 0118 378 5555.


Campus Jobs

Currently Campus Jobs are operating on an appointment basis only.

Appointments can be made on the Campus Jobs portal, by email campusjobs@reading.ac.uk, or by phone 0118 378 449.


Careers and Placements

All Careers and placements services are fully available virtually 9am-5pm, Monday to Friday. You can reach us by emailing careers@reading.ac.uk or calling 0118 378 8359.

Appointments can be booked via MyJobsOnline. You can find information on all other resources on the careers website.


 

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