Halls Customer Satisfaction Survey – There’s still time for a chance to win one of our fantastic prizes!

Got some spare time? GREAT!

You still have time to have your say in part two of our Customer Satisfaction survey, which launched last Monday, 1 March. This is your opportunity to tell us ALL about your hall experience. Watch our promo video to find out more!

We understand it’s been a different and challenging year, and know that a number of you have not been able to occupy your halls room for a significant period. However, your voice matters! We are still keen to get your feedback on our services, even if it has been for a much more limited period of time.

We want your thoughts and views on:

  • the halls teams
  • your accommodation
  • the amenities and services
  • Internet and app
  • the ‘home at halls’ programme
  • catering (if applicable)
  • accommodation selection

How do I fill out the survey? Make a cup of tea, coffee or hot chocolate, get comfy and then simply click this link: https://bit.ly/3aU5UyB and give us your feedback!

What prizes are available? In return for your time and views, as long as you complete your survey by 21 March 2021 you’ll be entered into our prize draw for a chance to win ONE of our fantastic prizes!

Here’s what’s up for grabs!

  • Five x £20 Deliveroo vouchers
  • Four x £25 ASOS or Netflix vouchers (you decide!)
  • Two x Afternoon Tea Hampers worth over £50 each

All responses are strictly confidential and should only take between 10-15 minutes- a perfect tea or coffee break activity! So, fill in our survey here for a chance to win a prize!

Will I find out the results? Yes! We’ll ensure feedback is made available at the start of the Summer term. Have your say! Your voice matters and we care about your views on hall life.

Give us your feedback to help us improve our services for future residents!

Questions or concerns?

Get in touch with the Halls Hotline on 0800 029 1984 or email Reading.Helpdesk@upp-ltd.com

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