Self-isolation and end of tenancy

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In response to some student queries we’ve had recently, we want to remind you of the key steps you need to take if you need to self-isolate, and who you can contact if you need some help.

You must self-isolate if any of the following happen:

  • if you or any member of your household has any of the main symptoms of coronavirus
  • if you or any member of your household receives a positive test result (from PCR or LFT tests)
  • if you are asked to self-isolate by NHS Test & Trace, Public Health England or other appropriate authority.

See the NHS website for further advice about how long you should self-isolate, depending on the situation.

If you’ve tested positive from an LFT or PCR test, it is important that you let us know through our online form so we can support you (and if you are in halls by using the Home at Halls app or Halls Hotline on 0800 029 1984) This applies even if the academic year has finished or you are not in Reading.

You need to self-isolate where you are, including in halls of residence or in private accommodation, unless it is impractical to do so.

We understand that some of you may be reaching the end of your tenancy agreements, but please rest assured that you can continue to stay in your halls room to complete your full self-isolation with no extra cost. For more information, please contact our accommodation team by emailing who will be happy to explain what you need to do.

If you are concerned about needing to self-isolate beyond your tenancy end date in private accommodation, please contact our Covid Support Team by emailing who will be able to advise you accordingly.

It is a legal requirement that you complete your entire self-isolation period, even if you produce a negative PCR/LFT result in the meantime. There’s a useful summary on the NHS website to help you understand when you need to keep self-isolating if you get a negative PCR/LFT result.

If you need some help or advice, contact our COVID Support team at or the Halls Hotline (24/7) on 0800 029 1984.

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