Through feedback from Library users and observation we have noticed that it’s sometimes unclear for users where they should sit and that spaces are booked but not occupied. So in order to improve your experience when visiting the Library to study and ensure that we can continue to operate in a Covid safe way we’re making some changes to our study space booking system and allocating a numbered space to each booking and sending you a reminder the day before. During the Autumn term we’d already started checking your bookings on our system when you arrive at the Welcome Desk to keep study areas from becoming over-populated. It’s important that we have plenty of space for you to effectively social distance in the building, and to guarantee only people who have a genuine booking gain entry.

Sit at the desk labelled with the number and area in your booking confirmation email

From 4 January 2021 all study spaces in the Library will have a number. When you book a Study space you’ll be allocated a specific desk to sit at – yours for the duration of your booking. The desk number and area will be on the booking confirmation email you receive. Desk areas are indicated by signage in the building and desk numbers by a label on each space.

You’ll receive a reminder email the day before your booking, if you don’t need the space any more the email will contain details on how to cancel it to make it available for another user. The same option is available in the original booking confirmation email too.

To book and use a study space please follow these steps

• Book your space online – please only book for yourself, all our study spaces are for individual study as per government guidance.
• Bring your Campus Card and booking confirmation email to the Library, and please wear a face covering unless exempt
• Check your study space area and seat number – ask us if you are unsure where it is
• Sanitise your space with the supplies provided
• Once seated you can remove your face covering, but please use it whenever you’re moving around inside the building
• Please vacate your space on time – someone else will be arriving to use it after you

Not received your confirmation email? Don’t book again! Please contact us and we can check your booking is there and re-send the confirmation email. If the space you booked is unavailable, please ask us for help either in person at the Welcome Desk on the Ground Floor or call us on 0118 378 8770.

We want the Library to continue to be a welcoming and safe space for you to study – please continue to help us by following our study space etiquette guidance. We know space is limited but with your help all Library members can have a fair chance to use our facilities.

Sue Egleton, Associate Director (Systems and User Services)