Some users may encounter the error message “Sorry your institution does not allow access to ProQuest Ebook Central from your current IP address. Please contact your librarian” when accessing the Ebook Central platform. The issue causing this error has now been fixed. However, you will need to clear your cache and cookies before you can use the platform again. You can do this yourself using these instructions or running this script developed by Ebook Central.

If you do encounter any further issues, please do report it to the E-team, via our email (eresourceshelp@reading.ac.uk) or our problem report form.

Lindsay Warwick, E-resources Team