Easter is right around the corner. During this time, some of our Student Services will be closing. However, don’t worry! In this blog, we will cover the opening times for our services over Easter, and other places to go if you need some extra support this Easter break.

Student Services closing times over Easter

• Our Support Centres will be closed from 13 April – 18 April, reopening on 19 April.
• Student Financial Support will be closed from 13 April – 18 April, reopening on 19 April.
• The University of Reading Careers and Placement team opening times over Easter:
  • 11-12 April: 9am-2pm (Telephone and email open until 5pm)
  • 13-18 April: CLOSED
  • 19 April: Reopen
• Student Service Reception will be closed from 13 April – 18 April, reopening on 19 April.
• The Disability Advisory Service will be closed from 13 April – 18 April, reopening on 19 April.
• Campus Jobs will be closed from 13 April – 18 April, reopening on 19 April.
• Library opening times over Easter:
  • Sunday 3 April 8:30 – 24hr until Tuesday 12 April when the library will be closing at midnight.
  • University closure 13-18 April: Library will be CLOSED throughout and reopening Tuesday 19 April 8:30
• The International Student Advisory Team will be away from 13 April – 18 April, reopening on 19 April.
• DTS/IT Service Desk will be closed from 13 April – 18 April, reopening on 19 April. However, The self-service portal will still be available during this time (Any requests sent during the closure period will be answered on 19 April).
• Counselling and Wellbeing will be closed from 13 April – 18 April, reopening on 19 April.
• Study Advice will be closed from 13 April – 18 April, reopening on 19 April. They will not be running drop-in but all our other services are available over the Easter period.
• The 24 hour PC labs will remain open over the Easter closure period.

Student Services contacts during term time

Support Centres

Students should use RISIS Ask a Question to message their Student Support Coordinators. During term time, you can also contact the Support Centres by telephone:

• JJT (0118 378 4101)
• Edith Morley (0118 378 4243)
• Earley Gate (0118 378 8020)
• London Road (0118 378 2611)

Student Services Reception

To get in contact with the Student Services Reception, you can contact them via email, studenthelp@reading.ac.uk, and telephone, 0118 378 5555.

Disability Advisory Service (DAS)

Contact the Disability Advisory Service by emailing them at disabiity@reading.ac.uk or phoning them on 0118 378 4202 / 6835  during 9-5 hours.

Campus Jobs

Get in contact with Campus Jobs via email (campusjobs@reading.ac.uk) and telephone (0118 378 4499).

University of Reading Library

To get in contact with The University of Reading Library, email library@reading.ac.uk or phone 0118 378 8770.

The International Student Advisory Team

Contact the International Student Advisory by visiting the International Students page on Essentials or emailing int.adv@reading.ac.uk

DTS/ IT Service Desk

To get in contact with DTS during term time, phone 0118 378 6262 available from 08:00- 18:00, Monday – Friday.

The Counselling and Wellbeing Team

Get in contact with the Counselling and Wellbeing team by emailing them at counselling@reading.ac.uk or phoning 0118 378 4216 during 9-5 hours

The Student Welfare Team

Contact the Student Welfare team via email (studentwelfare@reading.ac.uk) and telephone (0118 378 4777).

Study Advice

To get in contact with the Study Advice team, email them at studyadvice@reading.ac.uk or phone 0118 378 4242 (emails will be answered by the team on 19 April). You can also book a 1-2-1 with a Study Adviser.

Other important contacts

For cases where you require emergency services (Police, Ambulance, Fire brigade etc.), dial 999 immediately. More information can be found on Emergency and urgent help on Essentials.

• Call 0118 378 6300 in the case of an emergency on campus. The University Security Team will be able to assist you in contacting the emergency services if necessary.
• University of Reading Security Team. General enquiries: 0118 378 7799 / Email: securitycontrol@reading.ac.uk
• Call 111 (NHS) or your GP If you have an urgent medical problem and you’re not sure what to do. Find out more.
• Call 101 (Police) or Report crimes online if it is not an emergency. Find out more.
• Visit your local Accident & Emergency department, walk-in centre, minor injuries unit or urgent care centre.
• Visit or call your local GP.
• Talk to your local pharmacist.
• Call 116 123 to contact the Samaritans for free 24 hours a day, 7 days a week. Whatever you’re going through, a Samaritan will face it with you.
• Call 0800 129 9999 to contact the NHS Mental Health Crisis Team. If you need urgent help, but it’s not an emergency.
• Call or text 0800 068 4141 to contact PAPYRUS, the national UK charity dedicated to the prevention of young suicide. The service is staffed by trained mental health professionals.
• Text “SHOUT” to 85258 to contact the Shout Crisis Text Line.
• Contact Your doctor/GP practice. If you are registered with the University Medical Group in Northcourt Avenue, contact: 0118 987 4551. Otherwise, please contact the doctor that you are registered with.

Tips for feeling safe on campus

• Download and use the MyWay app
• Add security contacts to your phone (contacts above)
• Use the Chaperon service so security can make sure you are safe
• Use the main paths on campus all of these are well lit and are covered by CCTV

Support over Easter

• Student Space is open throughout Easter and has great resources and helplines.
• Urgent concerns about your mental health? Call the Berkshire NHS Crisis number; they are available 24/7.
• If you are feeling suicidal or desperate to talk to someone, you can call the Samaritans for free 24 hours a day, 7 days a week on 116 123.
• PAPYRUS is the national UK charity dedicated to the prevention of young suicide and offers a telephone and text service on 0800 068 4141. The service is staffed by trained mental health professionals from 09:00 – 00:00.
• Your doctor/GP practice. If you are registered with the University Medical practice in Northcourt Avenue, the number is: 0118 987 4551. Otherwise, please contact the doctor with whom you are registered.
• Non-urgent NHS medical help/advice: 111.
• Emergency services:999.
• University Security Team emergency number: 0118 378 6300.

We hope you have a restful and peaceful time over the Easter break!

Student Life Team