Designing with empathy for print and screen

This week we held two more BdB workshops for second year typography students. The workshops – led by Jeanne-Louise Moys – focused on:

  • highlighting general considerations for best practice in inclusive graphic designers
  • using various kinds of graphic differentiation to improve visual clarity and contrast for colourblind users and
  • creating awareness of the needs and preferences of users with limited dexterity.

In the dexterity sessions, students wore simulation gloves to experience how conditions like arthritis affect how users can interact with digital devices (e.g. laptops and mobile phones) and paper artefacts. Working in pairs, they recorded and shared each other’s observations and interactions on a group discussion board in Blackboard.

Typography students experimenting with the simulation gloves

Sophie and Clara discovering how dexterity affects users’ interactions with a laptop

 

Laptop interactions: Students noted how the gloves made them aware of how difficult, slow and uncomfortable it was to type on their laptop given that they could not bend their fingers as much as they usually do. They also highlighted that it was extremely difficult to scroll and use the trackpad on their laptops for navigation and doing Mac-based interactions like zooming in and out. Most of them said that clicking was ‘okay’ but noted that it could be difficult to select the right thing on screen and know for sure if they had activated it.

 

Typography students experimenting with the simulation gloves

Ed, Sam and Connor experimenting with the simulation gloves

 

 

Mobile interactions: With their mobile phones, the students experimented with things they do every day from typing to games. They were particularly surprised at how difficult it was to pick up and grip the phone. Instead of using their thumbs for many actions, they had to use their index fingers. They also found it hard to swipe and had to rely on tap gestures to interact with apps. Some buttons became inaccessible. For example, they noted that they had to use a different button in order to be able to take a selfie and that it was difficult to access the phone’s on/off button.

 

Typography students experimenting with the simulation gloves

Typography students Elliot and Claudia exploring paper stocks and finishes

 

Paper interactions: Students explored how using different paper sizes, stocks, print finishes and binding methods can make it easier or more difficult for users with limited dexterity to read booklets, leaflets, magazines and newspapers. Based on their experiential learning, students identified that:

  • Smaller artefacts are easier for users to grip
  • Heavier paper stocks make it easier for users to turn pages
  • Resting an object on a table makes it easier for users to turn pages (although this factor needs to be considered in combination with reading distances)
  • Grainy and matt paper stocks are easier to turn and handle than glossy stocks or print finishes.

These two workshops embedded inclusive design into yet another BA Graphic Communication module – Integrated Design Methods 2B (TY2INTB). Building on the workshops we held in Design Thinking (TY2DT) last term, our second year typography students have been introduced to a range of inclusive design considerations. They are now working on applying their knowledge to their design of mobile apps for tablet and mobile phone devices in their practical module Integrated Design Methods 2A (TY2INTA). One student, Alice Watkins, has decided to design her recipe app especially for users with visual impairments.

From a T&L perspective, using simulation gloves to interact with everyday objects provided students with a fun opportunity for task-based learning. Jeanne-Louise reported that it was particularly rewarding to observe how much the students learnt through their own discovery and how this enabled them to reflect on their design practice.

A message from Julie Fleck

I am thrilled to see how the Breaking down Barriers Project is taking off – well done Christina, Jeanne-Louise and the rest of the BdB team.

The University of Reading is leading the way in its approach to embedding inclusive design into the built environment teaching and learning programmes and is a real support for the Government’s Built Environment Professional Education project (BEPE).

BEPE aims to embed inclusive design teaching and learning into all built environment programmes so that every newly qualified built environment professional has the skills, knowledge, understanding and attitude to deliver accessible and inclusive buildings, places and spaces in their future professional lives. The work at Reading can really help to make inclusive design business as usual.

I would like to remind all built environment students that Inclusive Design wins prizes! The RSA (Royal Society of Arts) Student Design Awards includes a brief called Inclusive Cities this year (see the RSA SDA Inclusive Cities brief). The competition opened for submissions on 27th January and closes on 10th March. Built environment undergraduate and postgraduate students can submit a design, project, plan or strategy that demonstrates an understanding of inclusive design principles and processes – do please enter.

I am looking forward to the attending the School of Architecture event next week to participate and discuss ideas for a shared curriculum – education, practice and industry – and to discuss how the new architecture programme starting this autumn is embedding inclusive design.

 

Julie Fleck

BEPE Project Lead

Office for Disability Issues

Jan 2016

 

Adrian Tagg becomes our second BdB adopter  

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Adrian Tagg, a lecturer in SCME and an experienced practising Building Surveyor is our latest BdB adopter. Adrian recently introduced Access Audits into the core second year Building Surveying module which he now leads, using case studies from continental Europe.  This session followed presentations to Building Surveying students from Geoff Cook and Christina Duckett on inclusive design basics, and workshops similar to those previously undertaken by Typography students, allowing students to appreciate the impact of visual impairment on everyday tasks by simulation exercises.  Students on SCME’s optional third year Inclusive Environments module also participated in the sessions: this module is open to students of all disciplines within SCME.

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Adrian’s engagement with BdB means that Inclusive design is now embedded into a core module within an undergraduate programme in SCME run by a member of staff who is not part of the core BdB team, which is great news. We’re keen for other Reading colleagues to join us as adopters. If you’re interested in finding out more about becoming a BdB adopter, please contact Christina Duckett (c.duckett@reading.ac.uk).

Welcoming our new team members

Our BdB project team has expanded and now encompasses representatives from the School of Systems Engineering at the University. We’re pleased to welcome Faustina Hwang and Nic Hollinworth to our team.

Faustina Hwang

Faustina Hwang

Faustina’s research interests are in human-computer interaction, particularly the design of technology for older adults and people with disabilities.  She has been working in this area for 15 years, following her PhD on cursor control for people with motor impairment.  Since then, she has been working with older adults on technology to address malnutrition, people with aphasia on computer applications to support language therapy, and people with learning disabilities on multisensory approaches to museum engagement.  She collaborates with colleagues from a range of disciplines including art, built environment, clinical language sciences, human nutrition, psychology, and typography. She is an Associate Editor for the ACM (Association for Computing Machinery) Transactions on Accessible Computing. You can read more about her projects here.

Nic Hollinworth

Nic Hollinworth

Nic Hollinworth is a researcher who works on the Interactive Sensory Objects project. He also conducts research into improving computer interaction for older adults, and making accessible electronics. He is a computer scientist, engineer and designer with an interest in creating novel interaction experiences and making objects active through the use of embedded microcontrollers.

 

Digital inclusivity

Our BdB team are busy planning our next inclusive design workshop collaboration between SACD and SCME. The focus for our next workshop is digital inclusivity. Typography students will be engaging with user experience of digital platforms in relation to issues like manual dexterity and colour blindness. Christina Duckett and Jeanne-Louise Moys will co-facilitate the workshop, which feeds directly into an assessed project for which typography students are designing recipe apps.

Inclusive urban design field trip

Our BdB team is thrilled to have been awarded funding for a field visit to an inclusive urban design project during Enhancement Week this term.

This proposal contributes to our strategy to embed inclusive design teaching and learning within relevant programmes across the University. It involves a structured site visit to The Roundhouse, Chalk Farm, London hosted by David Bonnett Associates, an inclusive design consultancy which advised on the redevelopment project. The visit will include an introductory lecture on inclusive design principles and practice by David Bonnett and colleague, followed by a group exercise to explore the accessibility issues that faced the project team during the design and development of the project.

The visit will support the inter-disciplinary ethos of the BdB project by allocating spaces to students from real estate and planning, building and construction and graphic design, and prospective students in architecture. The project work at the Roundhouse will be organised in similar inter-disciplinary teams, and involve design analysis, creative problem solving and group brain-storming and discussion. The project will offer undergraduate students from SBE, SACD and REP an exciting opportunity to collaborate and broaden their understanding of how different disciplines engage and contribute to the production of inclusivity in design.

Another innovative aspect of the proposal is that offer-holders for the new BSc programme in Architecture will also be invited to attend the site visit, thereby introducing them to aspects of inclusive architectural design and inter-disciplinary working before joining the course.

Congratulations and thanks in particular to Joe Doak who put forward the proposal and is organising the visit.

Paul Luna becomes first BdB Adopter

Professor Paul Luna has become the first academic at Reading to embed the principles of BdB into a module which he convenes. Typography students recently benefited from team teaching in workshops within Paul’s Design Theory module. T&L materials from the ‘Can of beans,’ ‘Out and about’ and other exercises are now on Blackboard, where we are building resources to use across the University.

Exploring visual inclusion for typographic design

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This term Christina Duckett, Geoff Cook and Paul Luna are leading our embedding visual inclusion into the Design Thinking module for part 2 BA Graphic Communication students through a series of experiential learning workshops.

The first workshop focused on increasing student awareness of visual acuity. Christina and Paul encouraged our typography students to define the meaning of inclusive design, to consider who benefits from an inclusive approach to design, to reflect on the importance of such an approach, and to begin to consider what represents good practice. Using the SEE-iT mobile phone prototype, the students evaluated their own visual acuity and the visual inclusivity of typography in a range of documents.

In the second workshop, students wore glasses which simulate various visual impairments and explored the ease of wayfinding around the University campus. They also assessed the legibility of packaging of grocery items, with some interesting results!

We have built into the module reflection exercises for students to engage with how Breaking down Barriers workshops are changing their understanding of inclusivity and enabling them to apply inclusivity to their design practice.

Future sessions will complement simulation exercises and will involve real users.

BdB showcased at Built Environment Professional Education reception

 

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BdB team members Christina Duckett and Joe Doak with Professor Gavin Brooks

Christina Duckett (School of the Built Environment) and Joe Doak (School of Real Estate & Planning) joined Professor Gavin Brookes (Pro Vice Chancellor) at a special reception for the Built Environment Professional Education (BEPE) project at London City Hall on 2nd December 2015. Our Reading team were there to showcase the Breaking down Barriers initiative which is seeking to integrate inclusive design into built environment programmes across the University.

The BEPE project is about embedding inclusive design into the initial and continuing education of built environment professionals to help make inclusive design the norm, business as usual, in all development projects. The work of the BdB project was highlighted by Professor Brooks who overviewed the range of activities being undertaken to introduce UoR students to the importance of designing, building and managing an inclusive environment for all users.

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Munira Mirza, Deputy Mayor for Education and Culture of London, introduces Professor Brooks

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Professor Gavin Brooks presenting our BdB project