Your guide to service teams over the summer and how you can use them:
Student Wellness Check
The Student Wellness Check is an online tool, similar to the other NHS self-assessment tools that you may have seen before. It asks you to complete a series of questions, answering how you are feeling. From your answers, the check will give you a list of appropriate resources tailored to you and your needs. Any student can complete the questions, and the resources listed at the end can be emailed to your UoR email address at the touch of a button.
The aim of this online self-assessment tool is to allow you to quickly identify what you need and contacts for support.
The resources range from teams inside the University/Student Services (Welfare, Financial, International support etc.) to trusted resources outside of the University.
Student Welfare
Student Welfare remains open 10:00-16:00 Monday- Friday over the summer period, however, there will be no drop-ins available. Instead, students can speak to a Duty Officer by calling 0118 378 4777 during drop-in times.
Due to holidays, there will be times when we need to close and we will advise these as early as possible.
Counselling and Wellbeing
This service is open over the summer period – 09:00-17:00, Monday-Friday (except for University closure days, bank holidays & training days)
Contact methods remain as normal, online registration for new requests, general enquiries via email: Counselling@reading.ac.uk or phone:0118 378 4216.
Disability Advisory Service
The service remains open over the summer period. To get in contact or book an appointment telephone: 0118 378 4202 (between 10:00 and 16:00) or email: disability@reading.ac.uk.
The reception desk is open for face-to-face enquiries:
- Monday – Wednesday and Friday 11:00-13:00, 14:00-16:00
Thursday – CLOSED
There will be no drop-ins over the summer however you can still speak to a member of the team by calling 0118 378 4202, 10:00-16:00. Due to holidays, there may be times when we need to close the office and we will advise these as early as possible.
Student Services Reception
Open Monday -Thursday 09:00-17:00, and Friday 09:00-16:30. The reception desk is open for face-to-face enquiries: Monday – Wednesday and Friday 11:00-13:00, 14:00-16:00, Thursday – CLOSED.
The Student Services reception is based in the Carrington building on Whiteknights campus. Students can contact us via telephone 01183785555 or email: studenthelp@reading.ac.uk.
*Opening times may change from 1st September 2021, TBC. Please remember that you can access letters for banking, police registration and confirmation of enrolment for council tax purposes by logging into the RISIS web portal.
Student Financial Support
Is open over the summer. General enquiries by phone (0118 378 5555) and email (studentfunding@reading.ac.uk). Virtual appointments on offer Monday, Wednesday and Friday between 09:30 – 12:00 excluding closure/bank holidays. Essentials cupboard can be accessed during Student Services Reception opening hours.
Student Support Fund for student hardship will be closed to continuing UG and PGT students from 12th June, except in emergency situations. PGR students will be able to continue to apply to Support Funds until 12th July. Digital Support Fund closes on 11th June 2021.
Support Centres
Support centres are remaining open over the summer. You can visit Earley Gate and JJT in person Monday-Friday: 10:00-12:00, 14:00-16:00. You can also Telephone: 10:00-16:00, Monday-Friday, or Ask a Question in the RISIS Portal.
Please note Edith Morley, Foxhill House, London Road currently closed for in-person enquiries.
Careers
Campus Jobs
Campus Jobs are open over the summer for appointments only, 10:00-16:00 Monday-Friday. Appointments can be made on the Campus Jobs portal, by email campusjobs@reading.ac.uk, or by phone 01183784499.
Library
The Library will be open from 08:30-17:00, Monday to Friday, and Saturdays: 17 July, 14 August & 18 September, 08:30 – 17:00.
Please book for study space; walk-in for Click & Collect; online appointments with staff for 1-2-1s.
Email: library@reading.ac.uk, call 01183788770 for general queries and directing to specific services/staff.
Study Advice
Study advice will be open from 9:00-17:00, Monday to Friday. There will be no drop-ins or webinars in the summer but students can still meet for 1-2-1s. You can book a 1-2-1 or send an email to the team: studyadvice@reading.ac.uk.
Please note, due to holidays, there may be some delay to us responding.
Accommodation
Opening times over the summer are 08:30 – 17:30. Accommodation is based in the Carrington Building so if the building closes earlier, the physical office will not be open however, email and telephone services will still be available between our hours of operation. 0118 200 5011/ accommodationonline@reading.ac.uk.