14:00 17/02/16 Increase in malicious spam emails – Please be vigilant!

Dear Colleagues,

We have recently seen an increase in malicious spam emails with attachments containing ‘ransomware’. This is very serious and if you open the attachment it can cause a lot of damage. We have taken measures to stop the download of this malicious software but would encourage you to be extra vigilant.

These emails are typically send from a ‘supplier’ and have an ‘invoice’ attachment but could be anything familiar to your working environment, e.g. HR related etc.  Please check the sender, and if in doubt, either confirm with the sender that the email is genuine or copy & paste the sender’s email address into Google to see if it is listed as spam email.

We would very much appreciate your cooperation in this matter. For more details please contact the IT Service Desk on 0118 378 6262.



11:25 12/02/16 Latency issues with UoR websites

This morning a small number of UoR websites were slow to connect to.  Users reported that they could get through to the sites but after a longer wait than usual.  This longer wait would occasionally result in the request timing out and users not getting through to the site.

We have identified and fixed the problem and service is back to normal. We are continuing to monitor the situation and will provide further updates here if there are any.

The effected sites were:

  • Blogs
  • CMS Editor
  • MySQL Database Server
  • Search Facilities
  • Personal Web Pages
  • CMS managed pages at www.reading.ac.uk

Thank you for your patience.  If you want further advice or information please contact the service desk on: 0118 378 6262.