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Tag: Incidents

Incidents, News 01/04/201601/04/2016

15:27 01/04/16 Major power outage

There was a major power outage on campus this morning, affecting two key server rooms. This resulted in the loss of most of the IT services on campus. The majorityContinue reading 15:27 01/04/16 Major power outage

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Incidents, News, Software, Staff 12/11/2014

New trends in phishing

We have seen another increase in phishing emails over the last few weeks and this is having an impact on both staff and support services.

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Incidents, Services, Software, Staff, Students 22/10/2014

Mac OS X Yosemite Wi-Fi problems

It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X. 

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Services, Software, Staff, Students 30/09/201401/10/2014

Shell Shock Bash vulnerability Mac OSx patch

Following the widely publicised discovery of a vulnerability in the UNIX Bash feature, IT has patched all servers where this may have posed a risk.

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Incidents, Services, Staff, Students 27/08/2014 | 1 Comment on Wi-Fi access issues (27/8/2014)

Wi-Fi access issues (27/8/2014)

IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening. 

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Developments, Services, Software, Staff, Students 21/04/201429/08/2014

A new way to raise requests and incidents…

On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via yourContinue reading A new way to raise requests and incidents…

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Developments, Incidents, Services, Staff 09/04/201411/04/2014

‘Heartbleed’ OpenSSL vulnerability

There has been widespread media coverage of the Heartbleed OpenSSL IT security vulnerability this week.

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Incidents, News, Services, Staff, Students 17/02/2014

Latest scam email

We have had a mail sent to University staff this morning which is another scam.

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Incidents, Services, Software, Staff, Students 11/02/201411/02/2014

Latest scam email

We have had a mail sent to University staff this morning which is another scam. Do not click on the links in the email. We have taken steps to blockContinue reading Latest scam email

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Incidents, Software, Staff, Students 11/11/201311/11/2013

Adobe personal data breach

Early in October, the multimedia giant Adobe admitted to having suffered a data breach of significant proportions, with initial estimates from Adobe numbering it at 2.9 million compromised accounts. JustContinue reading Adobe personal data breach

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