It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X. Continue reading
Services
Microsoft Student Advantage
From the 1st October the University of Reading will be providing access to Microsoft Office 365 through Microsoft Student Advantage.
Wi-Fi access issues (27/8/2014)
IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening. Continue reading
IT Reorganisation
As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a range of systems and services to all parts of the University. Continue reading
A new way to raise requests and incidents…
On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a real change to how staff and students can access services supplied and supported by IT Services. Continue reading
‘Heartbleed’ OpenSSL vulnerability
There has been widespread media coverage of the Heartbleed OpenSSL IT security vulnerability this week. Continue reading
Data Network upgrades
A centrally-funded project has been approved which will improve and update the data network infrastructure at the Greenlands site, and within a number of buildings on the main Whiteknights campus. Continue reading
Latest scam email
We have had a mail sent to University staff this morning which is another scam.
Do not click on the links in the email. We have taken steps to block the site and to mitigate the risks associated.
Wi-Fi access extension project update
In early 2013, the Technology Enhanced Learning Strategy Group (TELSG) proposed the expansion of centrally managed Wi-Fi services across the University. Continue reading
24 Hour PC Lab Access
During the Christmas vacation, there will be no access to the Palmer GO9 PC Lab due to electrical works. Alternative facilities are available at Meteorology GL68 for this period.
Access is as normal via Campus Card or Student Card permissions